Cassandra Felker
Bedford
Summary
Passionate child care provider who demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team and school success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth for not only herself, but for students and families in her community.
Overview
22
22
years of professional experience
Work History
FRYSC AmeriCorps Literacy Tutor
FRYSC AmeriCorps
Frankfort, KY
08.2024 - Current
- Facilitated small group sessions to enhance reading comprehension and fluency.
- Assessed student progress regularly through evaluations, adjusting tutoring methods as needed for optimal results.
- Implemented engaging activities to promote a love for reading among students.
- Collaborated with teachers to identify struggling students and develop targeted intervention strategies.
- Assisted in training new tutors on effective literacy tutoring techniques and resources.
- Assessed reading comprehension and vocabulary of students.
- Kept detailed records of student progress and attendance.
- Worked with teachers to design lesson plans in accordance with curriculums.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Helped to connect students and families with school and community resources that support academic success and family stability
- Prepared weekend food bags for students experiencing food insecurity and organized family food boxes for families in need
ACES After-School Care Site Director
Trimble County Board of Education
Bedford, KY
08.2004 - Current
- Developed and coordinated after-school programs and activities
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
- Implemented safety protocols, maintaining a secure work environment for staff, students and parents
- Established strong relationships with families, fostering long-term partnerships and repeat business.
- Trained new team members on site policies and procedures.
- Maintained financial records and tracked account balances for the after-school program
- Established positive, stimulating learning environment for students
- Communicated with parents to encourage active parental participation in education.
- Proven record to ensure compliance with state and federal regulations with UMC Food Service Program
- Mentored staff in best practices for classroom management and instructional strategies.
- Collaborated with administration staff to develop functional budgets within allocated funds.
Retail Sales Associate
Wal-Mart Supercenter
La Grange, KY
12.2007 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Monitored inventory levels regularly, contributing to timely restocking of shelves and product availability.
- Trained new team members on customer engagement techniques and store policies.
- Led customer service team to enhance client satisfaction through effective problem resolution strategies.
- Managed customer relations to enhance satisfaction and loyalty.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Supervised daily cash operations, ensuring compliance with financial policies and procedures.
- Coordinated audits of cash transactions, maintaining accountability and transparency in financial reporting.
Education
No Degree - Elementary Education
Union College
BarbourvilleEarly Childhood Care And Education
Bluegrass Community And Technical College
Lexington, KYElementary Education
Hazard Community And Technical College
Hazard, KYEarly Childhood Care And Education
Morehead State University
Morehead, KYSkills
- Patience and empathy
- Student engagement
- Collaborative learning
- Literacy development
- Teacher collaboration
- Reading strategies
- Customer service
- Critical thinking
- Account management
- Teamwork and collaboration
- Positive reinforcement
- Parent communication
Timeline
FRYSC AmeriCorps Literacy Tutor
FRYSC AmeriCorps
08.2024 - Current
Retail Sales Associate
Wal-Mart Supercenter
12.2007 - 05.2024
ACES After-School Care Site Director
Trimble County Board of Education
08.2004 - Current
No Degree - Elementary Education
Union College
Early Childhood Care And Education
Bluegrass Community And Technical College
Elementary Education
Hazard Community And Technical College
Early Childhood Care And Education
Morehead State University