Cassandra Ross
Harlan
Summary
Dedicated professional seeking to transition from hands-on production environment. Developed precision and efficiency in managing complex sewing projects and ensuring quality control. Aiming to leverage these transferable skills to excel in new field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sewing Machine Operator
SEKRI
10.2024 - 02.2025
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Store Team Member
Papa John's Pizza
04.2023 - 07.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Registered Medical Assistant
MCHC
11.2019 - 09.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Applied Science - Registered Medical Assistant
KCTCS
Harlan, KY12-2018
High School Diploma -
Harlan County High School
Baxter, KY05-2012
Skills
- Workplace safety
- Industrial sewing
- Binding application
- Production speed
Certification
- CPR/AED Certification
- CNA
- Phlebotomist
- Insurance/billing specialist
Timeline
Sewing Machine Operator
SEKRI
10.2024 - 02.2025
Store Team Member
Papa John's Pizza
04.2023 - 07.2024
Registered Medical Assistant
MCHC
11.2019 - 09.2021
Associate of Applied Science - Registered Medical Assistant
KCTCS
High School Diploma -
Harlan County High School
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