Cassie Rowland
Hagerhill
Summary
Seeking a position with a growing company as a Court House Liasion and Community I feel my education and experiences can be put to good use. Being able to help those struggling in addiction get the help they need. I have good relationships with people in Harlan Ashland and many other counties to reach out to and get them in treatment. I’m up for setting up in towns and talking to people that are homeless and let them know there’s hope and they have a purpose recovery is possible. I would discuss with them setting SMART goals and meeting them will give them self confidence and build back their self esteem. I enjoy loving on everyone I have the love like Jesus praying with those struggling in addiction is a tool I use and having good wisdom is a big asset for me I feel this job would be a good fit for me because I’m willing to walk through hell with them to get them to Jesus and recovery
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cashier
VIP Fuels
03.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shifts.
- Assisted in inventory management by restocking shelves and organizing products.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on register operations and store policies.
- Monitored daily sales reports to identify trends and improve service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Food City
02.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
STAFF ADULT PEER SUPPORT SPECIALIST
FRONTIER BEHAVIOURAL HEALTH
06.2022 - 08.2022
STAFF ADULT PEER SUPPORT SPECIALIST
ADDICTION RECOVERY CARE
05.2022 - 06.2022
INTERN
ADDICTION RECOVERY CARE
12.2021 - 05.2022
Secretary
Bakers and Associates
05.2000 - 09.2002
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Processed invoices for payment; tracked payments received from vendors and clients.
Education
APSS -
Millard College
05.2022
GED -
Pike Central School
10.2013
Skills
- Communication skills
- Organizational abilities
- Time management
- Computer proficiency
- Dependability
- Team collaboration
- Determination
- Flexibility in work hours
- Peer support ethics
- Self-care management
- Problem-solving skills
- Relationship building skills
- Mental health advocacy
- Stress reduction techniques
- Motivational interviewing
- Leadership skills
- Wellness recovery action plan
- Empathy development
- Relapse prevention
- Effective collaboration and interaction
- Recovery planning
- Social activity planning
- Planning skills
- Family assistance
- Communication
Accomplishments
Completed Goodwill Industrial program
Certification
Peer Support Certification
Additional Information
Reference
Linda Sumpter 6065340119 CPA INEZ
Rosie Holbrook 6062253110 ARC Paintsville
Ella Fouts 6067918663 Paintsville
Timeline
Cashier
VIP Fuels
03.2025 - 08.2025
Cashier
Food City
02.2023 - 05.2024
STAFF ADULT PEER SUPPORT SPECIALIST
FRONTIER BEHAVIOURAL HEALTH
06.2022 - 08.2022
STAFF ADULT PEER SUPPORT SPECIALIST
ADDICTION RECOVERY CARE
05.2022 - 06.2022
INTERN
ADDICTION RECOVERY CARE
12.2021 - 05.2022
Secretary
Bakers and Associates
05.2000 - 09.2002
APSS -
Millard College
GED -
Pike Central School
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