Cecilia Ehler
Elsmere ,KY
Summary
During my time working in highly trafficked customer based establishments I feel as if I have learned so much over the years such as, building relationships with others, working on patients, handling high stress moments, leaning and adapting to new things.
Overview
8
8
years of professional experience
Work History
Team Leader
Meijer
09.2023 - Current
- Arranged daily meetings to insure all team members had the information and tools they need to work.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Assisted team in daily operations and task completion
- Assembled scheduling for my team weekly.
- Attending to meetings with store directors and supervisors.
Team Member
Joann Fabrics
09.2022 - 09.2023
- Offering satisfactory customer service
- Operated cash register, processed transactions accurately
- Put together seasonal pads and displays
- Working with a team and by myself
- Resolved customer complaints promptly, contributing to overall positive shopping experiences.
- Kept work areas clean, organized
- Keeping registers stocked and ready for customers
Team Leader
Walmart
09.2021 - 09.2022
- Trained new associates on pickup procedures and operational best practices.
- Worked with team members to resolve customer issues promptly and effectively.
- Assisted in developing training materials for onboarding new staff members.
- Reduced wait times for customers by quickly locating and preparing ordered merchandise for pickup.
- Maintained open communication with customers, providing updates on order status when necessary.
Shift Leader
United Dairy Farmers
01.2018 - 09.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Ability to learn quickly and adapt to new situations.
- Handling money such as money orders, dealing with Money trucks, counting drawer.
- Handling inventory check ins.
Education
High School Diploma -
Reading Community Schools
810 E COLUMBIA Ave, CINCINNATI, OH 45215 05-2019
High School Diploma -
Scarlet Oaks Vocational School
440 Lafayette Ave., Cincinnati, Ohio05-2019
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- People management
- Team supervision
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
- Time management
Timeline
Team Leader
Meijer
09.2023 - Current
Team Member
Joann Fabrics
09.2022 - 09.2023
Team Leader
Walmart
09.2021 - 09.2022
Shift Leader
United Dairy Farmers
01.2018 - 09.2021
High School Diploma -
Reading Community Schools
High School Diploma -
Scarlet Oaks Vocational School