Chace Bell
Erlanger
Summary
Dynamic Assistant Manager with a proven track record at BoxLunch, enhancing team communication and workflow efficiency. Excelled in customer service and retail operations, boosting sales through strategic merchandising. Skilled in decision-making and employee scheduling, achieving a notable increase in customer satisfaction and operational accuracy.
Overview
10
10
years of professional experience
Work History
Assistant Manager
BoxLunch
12.2020 - Current
- Established open lines of communication with team for feedback and suggestions.
- Developed contingency plans with team to address potential disruptions.
- Led training initiatives, enhancing employee skills and confidence.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
Sales Associate
Spencer's Gifts
05.2019 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
McDonald's Restaurant
05.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High-school -
Connor High School
Hebron, KY05.2019
Skills
- Customer service
- Decision-making
- Customer relations
- Employee scheduling
- Retail operations
- Customer relationship management (CRM)
Timeline
Assistant Manager
BoxLunch
12.2020 - Current
Sales Associate
Spencer's Gifts
05.2019 - 09.2019
Cashier
McDonald's Restaurant
05.2015 - 08.2016
High-school -
Connor High School
Similar Profiles
Lauren CreswellLauren Creswell
Part-Time Sales Associate at BoxLunchPart-Time Sales Associate at BoxLunch
Derek DolotinaDerek Dolotina
Shift Manager/Key Holder at BoxLunchShift Manager/Key Holder at BoxLunch
Caitlyn PrescottCaitlyn Prescott
Part Time Asst. Manager at BoxLunchPart Time Asst. Manager at BoxLunch