Overview
Work History
Education
Skills
Software
Timeline
Generic

Chad Hanohano

Medical Informatics
Las Vegass,NV

Overview

30
30
years of professional experience
1
1
year of post-secondary education

Work History

Lead Client Manager

Cantata Health
01.2015 - Current
  • Collaborates effectively with the EMR team members to develop, improve and maintain clinical application programs
  • Provides high quality evidence based training to our customers on the product purchased
  • Provides competency testing for users/trainers on required job functions to ensure proficiency
  • Recommending further training and coaching as needed
  • Acts as a positive role model in promoting clinical excellence and offer expert professional development advice ensuring that high levels of clinical excellence and competence are maintained
  • EMR Implementation for Surgery, Peds, Oncology, ER, Clinic, Lab, Rad, Card, Pharm, Neonatal
  • Order Set Build for ER, Surgery, Oncology, NICU, Pharm, ER, Lab, Clinic
  • Serve as liaison with administrative team, project team and departmental leaders to develop analytical approaches for accountable care
  • Managed staff of 30-50 depending on the project size, managed open tickets for development for project implementations, scheduled & lead project meetings
  • Lead efforts to ensure data integrity and validity and perform ongoing quality assurance of all data and reports
  • Perform analysis of processes to evaluate and recommend to continuously improved procedures, services and systems
  • (Meaningful use, Implementations, Optimizations)
  • Gather information for Clients for procedural and user documentation, manuals, forms and supporting materials using Visio, Excel, Word, PowerPoint
  • (Implementations, Meaningful Use, Optimizations)
  • EHR Project Manager for 7 Behavior and Health facilities for the state of Missouri
  • Provide Quality Analysis for test and production environments
  • Consultation Advisor on the P & T committee (State of Missouri, Common Wealth of Massachusetts)
  • Develop training tutorials and courses for super users
  • EHR Double Implementation for the state Massachusetts for 42 facilities.

Pharmacy Consultant/Project Manager

Hilo Medical Center
08.2012 - 12.2014
  • Health Connect, Epic: Millennium)
  • Create workflows for Hospital Departments for the collection of Patients Home Medication
  • Collaborate with department heads and users for insight on how workflows and processing could be done more efficiently
  • Through trial and error identify, document and problem solve each departments’ needs and streamline processes to achieve better processing procedures
  • Consult patients and document patient’s medication history, for complete home medication reconciliation
  • Provide physicians drug coverage information in the ER to quicken the transition time for patients coming through the Emergency Department
  • Developed and implemented Medication Reconciliation course and project for ER department

Senior Clinical Analyst /Project Manager

Hawaii Healthcare System Corporation
01.2010 - 12.2014
  • Soarian Clinicals, Lab, Rad, Cardio, Ambulatory, Surgical; Meditech: Health Connect; Cerner: Pharmnet)
  • Cross-Trained in all of these EMR systems as I oversee 12 hospitals initial build, through go-live and now maintenance in the HHSC system
  • Develop and maintain clinical, financial, and operational information in the pharmacy and clinical information systems and supporting their use by the users of the EMR system
  • Collaborate effectively with the EMR project team members to develop, improve and maintain clinical programs
  • Advisor on the P & T committee (Hilo Medical Center, Maui Memorial, Kauai Community Hospital, Kona Community Hospital)
  • EMR Implementations for Surgery, Peds, Neonatal, Oncology, Surgery, Pharm, ICU, Lab, Rad, ER, Extended Care
  • Order Set Build for ER, Peds, Neonatal, Oncology, Surgery, Pharm, ICU, Lab, ER
  • Managed implementation and optimization teams of about 50 staff members depending on the job and project, managed open tickets for development for project implementations, scheduled & lead project meetings
  • Generate reports and work flows for systems
  • Gather information for Dept
  • Heads for procedural and user documentation, manuals, forms and supporting materials using Visio, Excel, Word, PowerPoint
  • Perform analysis of processes to evaluate and recommend to continuously improved procedures, services and systems
  • (Pharmacy, ER, Surgical, Lab, Rad, Psych)
  • Communicate and meet with Executive and Leadership teams with updates and status changes with their new system
  • Coordinating with multiple clinical departments’ IS Teams and vendors to gather functional and nonfunctional requirements and implement application changes in support of department changes and new builds
  • Developed and implemented training course for end users on the new system and provide support to those sites
  • Assist with monitoring, triaging, and escalation of tickets assigned to the pharmacy team for both pharmacy and clinical EMR system
  • Assist with the management of active tickets in Help Desk, and Change Management Systems
  • Utilize and create reports in the EMR system to maintain or improve the system operation and effective use by the users
  • Assist with maintaining facility, drug master formulary, builds, tests, and updates.

Lead Triage Medical Assistant/Pharmacy Technician

Summerlin Medical Center
01.2007 - 03.2010
  • Siemens; Epic)
  • Performed clinical duties including taking and recording vital signs and medical histories, preparing patients for pre-op, drawing blood, and administering medications as directed by physicians
  • Order Set builds for Adult, Children, Neonatal
  • Workflow analysis for Oncology, III level Nursery, PICU
  • EMR Implementation for Children’s Medical Center: PEDs ER, PICU, NICU, Surgical Center, Oncology
  • Under direction of the Pharmacist, supervised technicians, assisted in the various activities of the pharmacy department including preparing and distributing medications and maintaining the drug inventory and maintenance of records
  • Planned and scheduled work for the Pharmacy Technicians, ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties
  • Trained new personnel
  • Managed 30 techs which job duties included: annual evaluations staff, providing educational courses for skill assessment every 6 months, recruiting, training, disciplining, scheduling
  • Conducted technician meetings to assure the staff are appropriately briefed on departmental and health system updates and communications
  • Managed daily operations of technician-related Pharmacy services, including developing, updating, and reviewing Standard Operating Procedures (SOP) for all technician duties
  • Managed pharmaceutical supply inventories and responsible for all pharmaceutical supply ordering
  • Resolved patient complaints and complex medication-related issues through communication with department heads and administration
  • Pharmacy purchasing and managed inventory.

Pharmacy Technician Supervisor

State of Nevada Detention Facilities, Avysion
04.2008 - 09.2009
  • Epic Willow, Epic Ambulatory)
  • Under direction of the Pharmacist, supervised technicians, assisted in the various activities of the pharmacy department which included, preparing and distributing medications and maintaining the drug inventory and maintenance of records and compounding IVʻs
  • Planned and scheduled work for the Pharmacy Technicians, ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties
  • Trained new personnel
  • Project Manager of new application implementation and enhancements
  • Conducted meetings that ensured staff were appropriately briefed on departmental and health system updates and communications
  • Managed daily operations of technician-related Pharmacy services, including developing, updating, and reviewing Standard Operating Procedures (SOP) for all technician duties
  • Managed pharmaceutical supply inventories and responsible for all pharmaceutical supply ordering
  • Resolved patient complaints and complex medication-related issues with and followed with department heads and administration
  • Managed Pharmacy Purchasing and Inventory
  • Managed staff of 20 technicians which tasks also included: annual evaluations staff, providing educational courses for skill assessment every 6 months, recruiting, training, disciplining, scheduling.

Lead Pharmacy Technician (Cerner)

Kona Community Hospital
04.2004 - 12.2007
  • Under direction of the Pharmacists, supervised technicians, performed routine Hospital Pharmacy functions which include processing and filling doctor’s drug orders, mixing IV’s in a sterile hooded environment, ordering and stocking drugs of pharmaceutical supplies, Oncology, and compounding
  • Managed 10 techs which job duties included: annual evaluations staff, providing educational courses for skill assessment every 6 months, recruiting, training, disciplining, scheduling.

School Program Director

YMCA, After
08.2002 - 05.2004
  • Maintained the knowledge required to operate a licensed childcare before/after school program site
  • Managed staff of 10
  • Developed and maintained a high level of communication and positive relationships with program school site administrators, teachers, office staff, lunch clerks, custodians, TRC leadership and staff and before and after school program staff
  • Developed and maintained positive parent communication, relationships, services, and an activity calendar
  • Provided program orientation and encouraged involvement within the program
  • Meet at a minimum on a monthly basis with supervisors to coordinate program design, discuss evaluation processes and outreach efforts, and address any other issues
  • Managed day-to-day operations of the program
  • Developed and maintained a schedule of academic, recreation, and enrichment activities
  • Identified, trained, and supervised program director designee, group leaders, volunteers, parent liaisons, and community partners to implement academic, recreation, and enrichment activities
  • Coordinated evaluation process, including surveys of participants, staff, and parents
  • Maintained a variety of records (e.g
  • Accident and incident reports, checklists, financial records, etc.)

Educational Assistent/Substitute Teacher

Ka ‘Umeke Ka’eo Charter School
08.2002 - 05.2004
  • Discussed assigned duties with classroom teachers in order to coordinate instructional efforts
  • Prepared lesson materials, bulletin board displays exhibits, equipment, and demonstrations
  • Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods
  • Tutored and assisted children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers
  • Graded homework and tests, and computed and recorded results
  • Participated in teacher-parent conferences regarding students’ progress and problems
  • Carried out a program of study prescribed in the lesson plans left by the classroom teacher
  • Created a classroom environment that was conducive to learning and appropriate to the maturity and interests of the students
  • Guided the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned.

Pharmacy Technician

Longs Drug Store, Epic
11.2002 - 03.2004
  • Under direction of the Pharmacists, performed routine Pharmacy functions which include processing and filling doctor’s drug orders, ordering and stocking drugs of pharmaceutical supplies, customer service, and retail sales.

Customer Service Representative/Loan Officer

Big Island Federal Credit Union
05.2000 - 08.2002
  • Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines
  • Cashed checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
  • Received checks and cash for deposit, verified amounts, and check accuracy of deposit slips
  • Examined checks for endorsements to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
  • Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts
  • Approved loans within specified limits, and referred loan applications outside those limits to management for approval
  • Met with applicants to obtain information for loan applications and to answer questions about the process
  • Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
  • Explained to customers the different types of loans and credit options that are available, as well as the terms of those services
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Education

Bachelor of Science - Biology

University of Southampton
1 2006 - 1 2009

M.D. - Medicine

St. Matthew's University of Medicine
08.2021 - Current

Skills

Pharmacyundefined

Software

Epic

Cerner

Meditech

Sorian Clinicals

Arize

Metacare Solutions

Timeline

M.D. - Medicine

St. Matthew's University of Medicine
08.2021 - Current

Lead Client Manager

Cantata Health
01.2015 - Current

Pharmacy Consultant/Project Manager

Hilo Medical Center
08.2012 - 12.2014

Senior Clinical Analyst /Project Manager

Hawaii Healthcare System Corporation
01.2010 - 12.2014

Pharmacy Technician Supervisor

State of Nevada Detention Facilities, Avysion
04.2008 - 09.2009

Lead Triage Medical Assistant/Pharmacy Technician

Summerlin Medical Center
01.2007 - 03.2010

Lead Pharmacy Technician (Cerner)

Kona Community Hospital
04.2004 - 12.2007

Pharmacy Technician

Longs Drug Store, Epic
11.2002 - 03.2004

School Program Director

YMCA, After
08.2002 - 05.2004

Educational Assistent/Substitute Teacher

Ka ‘Umeke Ka’eo Charter School
08.2002 - 05.2004

Customer Service Representative/Loan Officer

Big Island Federal Credit Union
05.2000 - 08.2002

Bachelor of Science - Biology

University of Southampton
1 2006 - 1 2009
Chad HanohanoMedical Informatics