Chantia Verner
Louisville
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Right At Home Health Care
Louisville
10.2025 - Current
- Assistance to individuals who need help with daily living activities, such as bathing, dressing, meal preparation, and medication reminders. They also offer companionship, ensure safety, and support the physical and emotional well-being of their clients.
- Provided daily personal care to clients, including bathing, and grooming.
- Maintained a clean and safe living environment for clients.
- Engaged clients in social activities to promote mental well-being.
- Coordinated with family members to ensure continuity of care plans.
- Improved patient outlook and daily living through compassionate care.
Call Center Representative
YMCA Republic bank
Louisville
03.2023 - 05.2025
- Provided high-quality customer support in a fast-paced call center by handling high-volume calls, resolving member issues, managing account updates and billing inquiries, and maintaining accurate records in CRM systems, while upholding YMCA service standards.
- Assisted customers with inquiries regarding banking products and services.
- Resolved customer complaints through effective communication techniques.
- Managed account updates and transaction requests efficiently.
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
Virtual Assistant
Freelance
2022 - 2023
- Provided remote administrative support, including email management, scheduling, and data entry.
- Communicated with clients via digital platforms while managing multiple tasks independently.
- Maintained organized digital records, with strong attention to detail.
Education
Business
South University
Savannah, GA01-2027
High School Diploma -
Central High Magnet Academy
Louisville, KY06-2018
Skills
- Customer service and support
- High-volume call handling
- Remote communication (email, chat, phone), data entry, and record management
- Problem-solving and conflict resolution
- Time management and multitasking
- Care coordination
- Safety awareness
- Patient care
- Dependable and responsible
Timeline
Caregiver
Right At Home Health Care
10.2025 - Current
Call Center Representative
YMCA Republic bank
03.2023 - 05.2025
Virtual Assistant
Freelance
2022 - 2023
Business
South University
High School Diploma -
Central High Magnet Academy