Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Putman

Greenville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

General Manager

Days Inn Hotel
03.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring, and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies and inventory shrinkage.
  • Reduced financial inconsistencies while assessing and verifying billing invoices.

Machine Welder

Ritatsu
02.2018 - 03.2018
  • Facilitated the timely completion of work orders by accurately recording daily progress reports detailing hours worked and materials used.
  • Conducted inspections of completed welds to maintain consistent quality standards across all projects.
  • Increased workplace safety by adhering to strict safety protocols and wearing appropriate protective gear.
  • Inspected welds and checked critical measurements to meet specifications.
  • Demonstrated adaptability by quickly learning new welding techniques when required for specialized tasks or projects.
  • Maintained a clean working environment by organizing tools, supplies, and workspace to ensure optimal efficiency during shifts.
  • Ensured proper documentation of completed projects according to company guidelines, including material traceability and welder qualifications.

Cashier

Walgreens
05.2017 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Registered Medical Assistant

J. Todd Douglas MD
06.2007 - 09.2010
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments before each appointment, enabling smooth patient transitions.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Supported diagnostic processes with proficient collection of specimens for laboratory testing purposes.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in the office.

Education

Medical Assisting - Medical Assisting

Draughons Junior College
Bowling Green
05-2006

Skills

  • Interviewing and hiring
  • Guest relations
  • Self motivation
  • Customer service
  • Efficient multi-tasker
  • Time management
  • Staff training
  • Reliability
  • Employee scheduling
  • Brand Management
  • Problem-solving abilities
  • Administrative skills
  • Sales
  • Reservations management
  • Guest accommodations
  • Guest satisfaction
  • Hospitality management
  • Cash handling
  • Food and beverage operations
  • Computer skills, including Microsoft Office proficiency
  • Telephone etiquette
  • Property management systems
  • Room inspections
  • Employee performance reviews
  • Front office staff
  • Housekeeping oversight
  • Multi-tasking ability
  • Vendor interaction
  • Safety procedures
  • Outstanding communication skills
  • Phlebotomy and injections

Timeline

General Manager

Days Inn Hotel
03.2018 - Current

Machine Welder

Ritatsu
02.2018 - 03.2018

Cashier

Walgreens
05.2017 - 07.2017

Registered Medical Assistant

J. Todd Douglas MD
06.2007 - 09.2010

Medical Assisting - Medical Assisting

Draughons Junior College

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Charity Putman