Summary
Overview
Work History
Education
Skills
Timeline
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Charles Fowler

Louisville

Summary

Dynamic professional with a proven track record at Hardee's, excelling in relationship building and customer engagement. Skilled in office administration, I effectively managed teams to enhance productivity and satisfaction. Recognized for resolving disputes swiftly, I maintained a safe and organized environment, ensuring high-quality service delivery while upholding confidentiality in sensitive matters.

Overview

5
5
years of professional experience

Work History

Management Assistant

Speedway Gas Station
06.2024 - Current
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Prepared and charted data and metrics for detailed status reports.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.

Manager

Hardee's
09.2020 - 2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

GED - Business

Jefferson High School
Louisville, KY

Skills

  • Relationship building
  • Office administration
  • Administrative tasks
  • Customer engagement

Timeline

Management Assistant

Speedway Gas Station
06.2024 - Current

Manager

Hardee's
09.2020 - 2023

GED - Business

Jefferson High School

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Charles Fowler