Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charles Jackson

Charles Jackson

Frankfort,KY

Summary

Dynamic and results-driven delivery driver with extensive experience at Uber, excelling in route optimization and customer relations. Proven ability to maintain accurate logs and ensure timely deliveries while demonstrating strong commercial driving skills and attention to detail. Committed to enhancing customer satisfaction through effective communication and reliable service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Driver

Uber
10.2021 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Delivered goods and products to customers on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • After every shift, I ensured the vehicle was clean, maintained, and inspected for any damage.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Package Delivery Driver

Lyft
10.2021 - Current
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Food Delivery Driver

Uber Eats
10.2021 - Current
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Education

Master of Arts - Nutrition

Logan University
Chesterfield, MO
05-2023

Bachelor of Arts - Business Marketing

Kentucky State University
Frankfort, KY
05-2010

Skills

  • Delivery pickup
  • Commercial driving
  • Daily logging
  • Passenger transportation
  • Load monitoring
  • Equipment operation

Certification

Bloodborne Pathogens (BBP) certification

HIPAA Awareness for Medical Couriers

Timeline

Driver

Uber
10.2021 - Current

Package Delivery Driver

Lyft
10.2021 - Current

Food Delivery Driver

Uber Eats
10.2021 - Current

Master of Arts - Nutrition

Logan University

Bachelor of Arts - Business Marketing

Kentucky State University

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Charles Jackson