Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Charles Railey

Louisville,KY

Summary

Dynamic sales and customer service professional with a proven track record in communication and negotiation, dedicated to delivering exceptional customer experiences. Expertise in leveraging extensive product knowledge to create tailored solutions that drive customer loyalty, retention, and revenue growth. Skilled in training, managing, coaching, and mentoring teams while fostering collaboration across all organizational levels. Committed to maximizing productivity and quality through a strong focus on continuous improvement and team success.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Language

Work History

Assembly Line Production Worker

GE
Louisville, KY
04.2024 - 05.2025
  • Inspected final products for defects and flaws using proper QA procedures.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Set up and adjusted machines for day-to-day operations.
  • Handled raw materials efficiently, minimizing waste during the production process.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.

Sales Advisor

Best Buy
Louisville, KY
08.2022 - 04.2023
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • cleaned and maintained warehouse when inventory came on truck
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Increased sales by offering advice on purchases and promoting additional products.

Order Fulfillment Associate

Kroger
, Ky
10.2021 - 05.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Meijer
Louisville, KY
07.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

Ballard High School
Louisville, KY
05.2021

Skills

Teamwork and Collaboration

Workflow understanding

Problem-solving

Mechanical aptitude

Power tool usage

Multitasking and organization

Skills

  • Customer Service
  • Stocking and Receiving

Timeline

Assembly Line Production Worker

GE
04.2024 - 05.2025

Sales Advisor

Best Buy
08.2022 - 04.2023

Order Fulfillment Associate

Kroger
10.2021 - 05.2022

Sales Associate

Meijer
07.2021 - 10.2021

High School Diploma -

Ballard High School
Charles Railey