Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Dilan Brown

Louisville

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

UPS
04.2022 - Current
  • Learned a plethora of daily applications proficiently such as E2K, AirHub, ALP, Tundra, and SmartCargo.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved staff morale by organizing work event, acknowledging outstanding contributions and fostering positive work culture.
  • Other areas at UPS ive worked at or worked in includes Scales & Radio Room.

Key holder

National Workwear
01.2021 - 04.2022


  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Front of House

Chick-Fil-A
02.2020 - 09.2020
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Riverview Opportunity Center
Shepherdsville, KY
05.2021

3 Years Aviation Career Pathway

Bullitt County Area Technology Center
Shepherdsville, KY
06-2021

1 Year Industrial Maintenance Pathway

Bullitt County Area Technology Center
Bullitt County

Skills

  • Computer skills
  • Microsoft Excel
  • Prioritization
  • Critical thinking
  • Data organization

Timeline

Administrative Assistant

UPS
04.2022 - Current

Key holder

National Workwear
01.2021 - 04.2022

Front of House

Chick-Fil-A
02.2020 - 09.2020

High School Diploma -

Riverview Opportunity Center

3 Years Aviation Career Pathway

Bullitt County Area Technology Center

1 Year Industrial Maintenance Pathway

Bullitt County Area Technology Center
Charles Dilan Brown