Charlie Singleton
Louisville
Summary
Motivated professional with leadership experience in training, customer service, and administrative support. Skilled in supervising staff, coordinating projects, and analyzing data to enhance operational efficiency. Committed to maintaining safety standards and fostering effective communication and problem-solving strategies.
Overview
7
7
years of professional experience
Work History
Assistant Adventure Park Manager
Louisville Mega Cavern
Louisville
01.2025 - Current
- Assisted Adventure Park Manager with various operational responsibilities.
- Trained harnessed employees and zipline tour guides to ensure safety and efficiency.
- Supported daily operations by providing assistance to staff as needed.
- Managed employee scheduling and shift assignments to optimize workforce allocation.
Project Coordinator & Executive Assistant
Louisville Mega Cavern
Louisville
07.2023 - 12.2024
- Supported Senior Director of Marketing with hiring, group sales, contractor payroll, and reporting.
- Managed communication with vendors and contractors.
- Coordinated major projects, including audio installation for events such as Lights Under Louisville.
Team Lead & Tour Guide
Louisville Mega Cavern
Louisville
02.2021 - 07.2023
- Supervised daily floor operations and ensured tours ran on schedule.
- Resolved guest and staff conflicts; completed opening/closing duties.
- Led zipline and historical tram tours with a focus on safety and service.
Intern
Kinemetrix Agile Automation
Lexington
08.2018 - 12.2019
- Supported project engineers and technicians on custom automation tasks and problem-solving initiatives.
- Acquired practical experience in mechanical systems and technical troubleshooting.
- Gained expertise in shipping and receiving systems for the company.
- Seasonal employee
Education
High School Diploma -
Lafayette High School
Lexington, KY01.2019
Skills
- Scheduling
- Payroll
- Customer Service
- Vendor Communication
- Data & Trend Analysis
- Reporting
- Microsoft Office
- Communication
- Public Speaking
- Conflict Resolution
- Time Management
- Problem Solving
- Basic Inventory
- Heavy Machinery Operation
- Employee training
- Safety management
- Sales Support
Certifications And Achievements
- ACCT Level 2 Practitioner
- CPR/First Aid (Red Cross)
- Charles R. Walgreen Jr. TKE Leadership Academy Graduate
- Double H Canine Shadowing Program
Timeline
Assistant Adventure Park Manager
Louisville Mega Cavern
01.2025 - Current
Project Coordinator & Executive Assistant
Louisville Mega Cavern
07.2023 - 12.2024
Team Lead & Tour Guide
Louisville Mega Cavern
02.2021 - 07.2023
Intern
Kinemetrix Agile Automation
08.2018 - 12.2019
High School Diploma -
Lafayette High School