Detail-oriented customer service professional adept at handling multi-line communications and catering to diverse needs. Strong ability to de-escalate issues and maintain high service standards, contributing to a positive customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
07.2025 - 04.2026
Delivered exceptional service in fast-paced environment, managing 50+ customer interactions daily with patience and accuracy to enhance customer satisfaction.
Addressed customer complaints promptly and professionally, de-escalating issues to maintain customer loyalty.
Ensured clean, sanitized, and organized workspace, upholding company safety standards to promote a safe and welcoming environment.
Guest Advocate
Target
10.2024 - 06.2025
Welcomed guests and provided empathetic, high-quality patient-focused service.