Chase Bowling
Erlanger
Summary
Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
5
5
years of professional experience
Work History
Inspector
United States Playing Card
08.2025 - Current
- Conducted detailed inspections ensuring compliance with quality standards and specifications.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Implemented process improvements that enhanced efficiency in inspection workflows.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
General Manager
Play It Again Sports - Florence
06.2020 - 07.2025
- Led daily operations to ensure efficient store functionality and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and sales growth.
- Managed inventory control processes, optimizing stock levels and minimizing waste.
- Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
- Implemented customer engagement strategies that improved retention rates and enhanced overall shopping experience.
- Managed employee reviews, training, and schedules.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Applied Science - Business
Gateway Community And Technical College
Edgewood, KY12-2023
Skills
- Team player
- Leadership and team building
- Efficient multi-tasker
- Time management
- Staff management
- Customer relations
- Relationship building
- Staff training/development
- Inventory control
- Customer service
- Microsoft outlook, word, and Excel
- Cash handling
Timeline
Inspector
United States Playing Card
08.2025 - Current
General Manager
Play It Again Sports - Florence
06.2020 - 07.2025
Associate of Applied Science - Business
Gateway Community And Technical College