Chelsea Varney
Canada
Summary
Dynamic Admissions Representative with a proven track record at American National University, excelling in student recruiting and relationship building. Demonstrated leadership and effective communication skills, achieving personal recruitment targets and enhancing student engagement through innovative outreach initiatives. Committed to fostering a culture of professionalism and collaboration within teams.
Experienced with guiding prospective students through admissions process. Utilizes strong communication and relationship-building skills to ensure seamless experience for applicants. Track record of collaborating with team members to achieve admissions goals and adapt to changing needs.
Overview
7
7
years of professional experience
Work History
Admission's Representative
American National University
03.2020 - Current
- Facilitated student admissions process by providing guidance and support to prospective students.
- Collaborated with academic departments to ensure program information was accurate and up-to-date.
- Conducted presentations to potential students, showcasing university offerings and enrollment procedures.
- Developed and implemented outreach initiatives to increase student engagement and application rates.
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Scheduled appointments to meet with students face-to-face and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
- Supported students through admissions process by answering questions and assisting with forms.
- Mentored newly hired staff members in their roles as Admissions Representatives, fostering a culture of professional growth and development within the department.
Front Desk Receptionist & Night Audit
Hampton Inn By Hilton
11.2018 - 03.2020
- Greeted and assisted guests, ensuring welcoming and efficient check-in experiences.
- Managed phone inquiries, providing accurate information and resolving concerns promptly.
- Coordinated room assignments, optimizing occupancy and guest satisfaction levels.
- Processed reservations through various systems, maintaining accuracy in booking details.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled cash transactions, ensuring secure handling of payments and financial records.
- Trained new staff on front desk procedures, enhancing team efficiency and service quality.
- Preformed the Night Audit required to reset system at the end of each day.
Education
No Degree - Communications
UPike
Pikeville, KY01-2015
High School Diploma -
Belfry High School
Belfry, KY05-2013
Skills
- Leadership qualities
- Excellent interpersonal skills
- Ethics and integrity
- Student recruiting
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Effective communication
- Adaptability and flexibility
- Relationship building
- Task prioritization
- Professionalism
- Presentation skills
Timeline
Admission's Representative
American National University
03.2020 - Current
Front Desk Receptionist & Night Audit
Hampton Inn By Hilton
11.2018 - 03.2020
No Degree - Communications
UPike
High School Diploma -
Belfry High School