Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chequita Holland

Louisville

Summary

Compiled and prepared documentation outlining production needs and supporting schedules to keep operations on target. Diligent about consulting with department leaders, vendors and team members to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player. Well-organized in keeping inventories optimized and documentation current to maximize efficiency. Excellent communication, planning and problem-solving abilities developed over years of related experience. Examined paperwork, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands. Veteran Scheduler driven to optimize procedures and improve productivity. Knowledgeable about calendar management and documentation. Bringing years of experience in administration and customer service. Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional with 10 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

29
29
years of professional experience

Work History

Secretary III

JCPS
05.2023 - Current
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
  • Facilitated communication between departments for improved collaboration and project success.
  • Enhanced office efficiency by streamlining filing systems and organizing documents.

Secretary III

JCPS
08.2022 - 05.2023
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.

Office Manager/Secretary

JCPS
08.2021 - 08.2022
  • Principal's Assistant, Principal's Calls and Mail handler, Office-Manger-Personnel Issues, Staff Records, OSHA, Workman's Comp Claims, All Staff Payroll, Benefits, Leave, Attendance, Employee Work Calendar, Substitute Teacher Accounting and Sub folders, Copying's, Faxing, Document Prep, Mailing, Staff Sign-In/ Sign -Out, IC Maintenance-Staff, Student Orientation Packets Assistant, Staffing Assistance/Calls and Interviews, Magnet Applications-print/file/mailing, Radio Calls, Accident reports/claims, Distribute/order staff parking passes, Maintain staff mailboxes, Notary Public, Distribution of Staff/ substitute an d order keys, main office supply room stocked/organized, answer phone, other duties as assigned by principal.

Scheduler

Norton Neurology
01.2021 - 07.2021
  • Scheduled and confirmed appointments
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Planned and delegated work to meet project and production goals
  • Processed payments and updated accounts to reflect balance changes
  • Updated reports and daily logs for management use and permanent files
  • Entered information into system to update status reports
  • Provided exceptional customer service through effective telephone communication and follow-ups
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Answered telephones and directed calls to appropriate staff members
  • Sorted incoming mail and directed to correct personnel each day
  • Made phone calls and sent emails to establish leads
  • Provided clerical support to all team members to improve office efficiency and enhance productivity
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
  • Managed large volumes of daily outgoing calls while adhering to predetermined quotas.

Appointment Scheduler/Insurance Verifactation

KYone Health
07.2017 - 01.2021
  • Scheduled and confirmed appointments
  • Provided exceptional customer service through effective telephone communication and follow-ups
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Answered telephones and directed calls to appropriate staff members
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Processed payments and updated accounts to reflect balance changes
  • Sorted incoming mail and directed to correct personnel each day
  • Maintained customer records with timely and accurate database updates
  • Took information from potential customers to assess needs
  • Made phone calls and sent emails to establish leads
  • Provided clerical support to all team members to improve office efficiency and enhance productivity
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
  • Scheduled meetings with salespeople and clients, emailed customers and placed calls s needed.

Team Member

Toyota Motor Manufacturing
09.1994 - 08.2016
  • Worked hard to learn all required tasks quickly and maximize performance
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
  • Built and maintained working relationships with peers and upper management
  • Looked for ways to go above and beyond job requirements
  • Upheld high standards of productivity and quality in all areas of operations
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
  • Assisted newly hired team members by explaining company procedures and safety requirements
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

Education

Diploma - Medical Administrative Assistant

Ultimate Medical Academy
Tampa, FL
10.2017

High School Diploma -

Bryan Station High School
Lexington, KY
05.1983

Skills

  • Documentation proficiency
  • Record Keeping
  • Typing
  • Payroll
  • Payroll Administration
  • Appointment Scheduling
  • Sales Support
  • Database Management
  • Office Administration

Timeline

Secretary III

JCPS
05.2023 - Current

Secretary III

JCPS
08.2022 - 05.2023

Office Manager/Secretary

JCPS
08.2021 - 08.2022

Scheduler

Norton Neurology
01.2021 - 07.2021

Appointment Scheduler/Insurance Verifactation

KYone Health
07.2017 - 01.2021

Team Member

Toyota Motor Manufacturing
09.1994 - 08.2016

Diploma - Medical Administrative Assistant

Ultimate Medical Academy

High School Diploma -

Bryan Station High School
Chequita Holland