Cherish Williams
Fairdale
Summary
I’m very Organized, Caring and big on leadership you can’t go wrong with an employee like me.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Knipperx
Louisville
01.2022 - 12.2024
- Assist pharmacists in dispensing medications accurately and efficiently
- Prepare and label medications according to prescription orders
- Collaborated with healthcare professionals to ensure accurate medication orders
- Provided support in the compounding of sterile products
- Temp position Contract Has Ended
- Pharmacy Technician Certification Is In good Status
Customer Service Representative
GC Services
Lakeland
04.2019 - 12.2021
- Assisted customers with billing inquiries, account updates, and product information, ensuring a positive customer experience
- Handled a high volume of incoming calls, consistently meeting or exceeding call handling targets
- Developed and maintained strong product knowledge to provide accurate and relevant information to customers
- Received multiple commendations from customers for outstanding service and problem-solving abilities
- Reasoning for leaving: Moved to Louisville, Kentucky
Customer Service Representative
The Results Companies
Lakeland
03.2018 - 04.2019
- Resolved customer inquiries and complaints promptly and effectively, ensuring customer satisfaction and retention
- Achieved a consistently high customer satisfaction rating of 95% through exceptional service delivery
- Collaborated with cross-functional teams to streamline processes and improve overall customer experience
- Recognized as a top performer, consistently exceeding monthly targets for customer issue resolution
- Reasoning for leaving: Department I was assigned to shut down and was laid off
Skills
- Knowledgeable in pharmacy laws and regulationsStrong problem-solving and decision-making abilities
Excellent customer service and communication skills
Proficient in Microsoft Office Suite
(Word, Excel, PowerPoint)
Detail-oriented with exceptional organizational skills
Strong attention to detail and accuracy
Ability to work effectively in a team environment
Ability to work well in a fast-paced
Quality control
- ManufacturingTime managementHome healthComputer skillsMedical terminologyMicrosoft OfficeNegotiationOrganizational skillsManagementDrivingAttention to DetailData Entry & AccuracyCustomer Service &CommunicationProblem-Solving
Excellent verbal and written
Knowledge of Insurance Policiescommunication skills& ProceduresWarehouse Experience
Materials Handling
Shipping & Receiving
Typing
Customer service
Pharmacy technician experience
Microsoft Word
Microsoft Excel
Communication skills
Languages
- Spanish, Limited Working
- French, Limited Working
Certification
- Pharmacy Technician License
- Pharmacy Technician Certification
- Driver's License
- Pharmacy Intern License
- Non-CDL Class C
Additional Information - Registered Pharmacy Technician
True
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Pharmacy Technician
Knipperx
01.2022 - 12.2024
Customer Service Representative
GC Services
04.2019 - 12.2021
Customer Service Representative
The Results Companies
03.2018 - 04.2019
- Pharmacy Technician License
- Pharmacy Technician Certification
- Driver's License
- Pharmacy Intern License
- Non-CDL Class C