Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Szaraz

Fairdale

Summary

Dynamic and results-driven professional with extensive experience at Zappos, excelling in warehouse safety and order fulfillment. Proven ability to enhance packing efficiency and maintain quality control, while fostering a collaborative team environment. Adept at managing time effectively to meet tight deadlines and ensure customer satisfaction through precise shipment preparation.

Experienced with leading restaurant teams to achieve operational excellence and customer satisfaction. Utilizes strong organizational and leadership skills to manage diverse tasks and resolve conflicts. Track record of implementing effective cost-control measures and enhancing service quality.

Qualified Food Service Associate with strong background in managing high-volume restaurant operations. Successfully led teams to deliver exceptional service and maintain high standards of quality and efficiency. Demonstrated expertise in inventory management and cost control.

A hospitality professional known for maintaining high standards and delivering results. Proven ability to enhance operational efficiency and drive customer satisfaction. Focused on team collaboration and adaptability to meet changing needs. Skilled in staff training, customer service, and financial management.

Highly proactive manager with 31 years of experience in team leadership in Food Service industry. Background includes sales, management and customer service in fast-paced settings.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

40
40
years of professional experience

Work History

FC Associate

Zappos
07.2020 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks,to transport merchandise throughout facility.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
  • Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
  • Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Followed orders precisely for correct items, sizes and quantities.
  • Managed timely and effective replacement of damaged or missing products.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Stocked shelves to match planogram images and instructions.
  • Prepared and checked outbound shipments for accuracy.
  • Recorded daily activities for inventory control.
  • Received new stock and input values into computer system.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

FC Associate

Amazon
11.2015 - 07.2020
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
  • Selected packing materials based on size, quantity and fragility of package contents.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Restaurant General Manager

KFC
11.1985 - 06.2012
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Set clear expectations and created positive working environment for employees.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

High School Diploma -

Southern High
Louisville KY
06-1982

Skills

  • Warehouse safety
  • Packing efficiency
  • Loading and unloading
  • Order picking
  • Shipping procedures
  • Workplace organization
  • Barcode scanning
  • Time management
  • Quality control
  • Shipping and receiving
  • Product packaging
  • Shipment preparation
  • Workload prioritization
  • Hand-eye coordination
  • Safety compliance

Timeline

FC Associate

Zappos
07.2020 - Current

FC Associate

Amazon
11.2015 - 07.2020

Restaurant General Manager

KFC
11.1985 - 06.2012

High School Diploma -

Southern High

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Cheryl Szaraz