Cheyenne Harris
Elizabethtown
Summary
Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Norton Healthcare
Elizabethtown
2026.01 - Current
- Managed patient scheduling and appointment coordination for a busy medical practice
- Effectively communicated with patients to gather necessary information and ensure accurate recordkeeping
- Maintained confidentiality of patient information in compliance with HIPAA regulations
- Scheduled follow-up appointments for patients based on provider recommendations
- Provided administrative support by managing phone calls, emails, and other correspondence related to patient care
Patient Coordinator/Receptionist
Elizabethtown Eye Surgery Center
Elizabethtown
2024.05 - 2025.07
Patient Care Assistant (PCA)
Baptist Health Hospital
Elizabethtown
2023.12 - 2024.04
- Perform vitals every 4 hours on each patient
- Assist patients with the bathroom, showering/bathing, eating, mobility, etc.
- Prepare to often lift & pull patients while they're in bed / chair
- Observe & report all skin breakdown
- Assist the Nurses with task when need be
PCT (Patient Care Technician)
The Little Clinic
Elizabethtown
2021.08 - 2023.12
- Verify Insurance, complete registration, & schedule appointments if necessary
- Perform vitals on each patient
- Perform covid testing, flu testing, biometric screenings, drug screenings, etc.
- Assist the Nurse Practitioner when need be
- Was promoted from a "PCT" to an "APCT", which is an advanced patient care technician.
Education
Science (AS) - Associate
Elizabethtown Community and Technical College
Elizabethtown, KYHigh school diploma - Upper secondary education
John Hardin High School
Elizabethtown, KYSkills
- Time management
- Classroom experience
- Anatomy knowledge
- HIPAA
- Phone etiquette
- Microsoft Office
- Microsoft Excel
- Patient care
- Microsoft Outlook
- Typing
- Insurance Verification
- Sub-acute care experience
- Medical assisting
- Restaurant Experience
- Phone communication
- Attention to detail
- Customer Service
- Communication skills
- Medical office experience
- Medical receptionist
- EMR Systems
- Administrative experience
- Direct patient care
- Office experience
- Experience with children
- Medical Office Experience
- Patient interaction
- Serving Experience
- Computer skills
- Cash Register
- Family medicine
- Inpatient
- Front desk
- Medical terminology
- Organizational skills
- Customer service
- Assisting with diagnostic tests and procedures
- Clerical experience
- Hospital experience
- Microsoft Word
- Epic
- Vital signs
Certification
- Driver's License
- BLS Certification
- CPR Certification
Timeline
Patient Coordinator
Norton Healthcare
2026.01 - Current
Patient Coordinator/Receptionist
Elizabethtown Eye Surgery Center
2024.05 - 2025.07
Patient Care Assistant (PCA)
Baptist Health Hospital
2023.12 - 2024.04
PCT (Patient Care Technician)
The Little Clinic
2021.08 - 2023.12
Science (AS) - Associate
Elizabethtown Community and Technical College
High school diploma - Upper secondary education
John Hardin High School