Chloe Shelton
Grayson
Summary
Creative and self-driven professional. Detail-oriented individual with strong verbal and written communication skills, and hands-on experience supporting marketing initiatives. Self-motivated and adaptable, with the ability to work effectively both independently and in collaborative team environments. Quick learner and coachable, with a strong work ethic, and a passion for contributing to impactful marketing strategies.
Overview
5
5
years of professional experience
Work History
Server
Johnny's Pizza
Grayson
11.2020 - Current
- Provided excellent customer service in fast-paced dining environment.
- Take and processed orders accurately for dine-in and takeout customers.
- Assist in training new servers on menu items and service standards.
- Maintain the table and restaurant appearance, setting up for regular dining and catered parties/events.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Sales and Marketing Intern
Megan Imel State Farm
Louisville
01.2025 - 05.2025
- Assisted in creating marketing materials for insurance products and services.
- Managed customer inquiries through phone and email to ensure timely responses.
- Maintained accurate records of client interactions using CRM software tools.
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Provided personalized insurance quotes and explained coverage options to help customers make informed decisions.
- Supported licensed agents by streamlining the quoting process and ensuring the accuracy of customer data.
Administrative Support Specialist
Ashland Community & Technical College
Ashland
09.2022 - 08.2024
- Fielded calls from currently enrolled and prospective students about academic programs and college services.
- Followed strict confidentiality policies and procedures with every student and alumnus.
- Provided administrative support for academic advisors and other college staff.
- Assisted in maintaining accurate student records and documentation processes.
- Facilitated communication between departments to enhance collaborative efforts.
- Handled inquiries from students and staff, providing timely information and assistance.
Education
Bachelor of Science - Marketing
University of Louisville
Louisville, KY05-2025
Associate of Arts -
Ashland Community And Techincal College
Ashland, KY05-2023
Skills
- Customer service
- Development of marketing materials
- Project management
- Client communication
- Data entry
- Team collaboration
- CRM software
- Content creation
- Microsoft: Word, PowerPoint, Excel, Access, and Microsoft Teams
Timeline
Sales and Marketing Intern
Megan Imel State Farm
01.2025 - 05.2025
Administrative Support Specialist
Ashland Community & Technical College
09.2022 - 08.2024
Server
Johnny's Pizza
11.2020 - Current
Bachelor of Science - Marketing
University of Louisville
Associate of Arts -
Ashland Community And Techincal College