Chloe Shoemake
Lewisburg
Summary
Diligent with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Dynamic Head Cashier with strong customer service, cash handling, and leadership skills. Proven ability to mentor team members and resolve customer concerns efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Cashier
Lowes Home Improvment
Hopkinsville, KY
09.2021 - Current
- Supervised cashier team to ensure efficient transaction processing and exceptional customer service.
- Implemented training programs for new cashiers, enhancing team performance and operational knowledge.
- Managed cash register operations, ensuring accuracy in cash handling and compliance with company policies.
- Resolved customer complaints effectively, fostering positive relationships and enhancing store reputation.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Cook
Dairy Mart
Elkton
06.2019 - 03.2020
- Prepared and cooked menu items according to established recipes and quality standards.
- Managed inventory levels, ensuring timely restocking of kitchen supplies and ingredients.
- Oversaw daily kitchen operations, maintaining cleanliness and organization for optimal efficiency.
- Trained new staff in food preparation techniques and safety protocols to ensure compliance.
- Monitored cooking times and temperatures to guarantee food safety and quality standards were met.
- Developed streamlined workflows that improved overall kitchen productivity and service speed.
Education
Associate of Science -
Associate of Arts -
Hopkinsville Community College
Hopkinsville, KY05-2026
Phlebotomy -
Hopkinsville Community College
Hopkinsville, KY05-2026
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Adaptability and dependability
- Customer service management
- Venipuncture
- Order of draw
- Patient care
- Sample and specimen collection
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- Patient support
- Capillary puncture
- Infection control
- Quality control
- Recording data
Certification
- Certified Phlebotomist
Timeline
Head Cashier
Lowes Home Improvment
09.2021 - Current
Cook
Dairy Mart
06.2019 - 03.2020
Associate of Science -
Associate of Arts -
Hopkinsville Community College
Phlebotomy -
Hopkinsville Community College