Chloe Waddle
LOUISVILLE
Summary
Construction and sales professional with experience in territory management, project coordination, insurance supplementing, and client relations. Background includes managing projects from initial customer contact through claim resolution and production coordination while building strong relationships with homeowners, contractors, and industry partners. Skilled in sales, negotiation, operations management, and navigating complex insurance and construction processes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Veritylinc
Louisville, KY
06.2025 - Current
- Managed high-volume client communications and case tracking across multiple active projects.
- Coordinated scheduling, follow-ups, and communication between clients, vendors, and third parties.
- Built and maintained relationships with homeowners, contractors, and industry partners throughout the claims process.
- Advocated for clients during claim disputes and supplemental negotiations.
- Trained and mentored staff, fostering a culture of teamwork and continuous improvement.
- Managed customer expectations and maintained consistent communication from onboarding through project completion.
OUTSIDE SALES/PROJECT MANAGER
StoneMark
Louisville, KY
10.2024 - 05.2025
- Locate, vet, and secure new leads
- Develop sales and relationship with those leads – set and exceed goals
- Present expert knowledge of the process, company, material and industry
- Coordinate with team through entirety of project, manage and oversee from start to completion
TERRITORY SALES MANAGER
MSI
Louisville, KY
05.2022 - 10.2024
- Managed and developed portfolio and accounts to drive sales growth
- Negotiated contracts and pricing agreements with clients to secure new business
- Identified and pursued new business opportunities to expand market reach
- Provide exceptional customer service and support to build and maintain client relationships
SALES/PROJECT COORDINATOR
Carter Kitchen and Bath
Cincinnati, OH
02.2021 - 05.2022
- Prepared and delivered sales presentations to showcase products and services
- Managed projects from concept to completion for residential and commercial clients
- Collaborated with clients, architects, contractors, and project managers to create detail project plans, scope of work, and blueprints
Education
Music Performance
Eastern Kentucky University
Richmond, KYSkills
- Communication
- Problem-solving
- Negotiation
- Customer service
- Relationship building
- Product knowledge
- Operations management
- Business planning
- Payroll processing
- Budget development
- Marketing strategy development
Timeline
Owner/Operator
Veritylinc
06.2025 - Current
OUTSIDE SALES/PROJECT MANAGER
StoneMark
10.2024 - 05.2025
TERRITORY SALES MANAGER
MSI
05.2022 - 10.2024
SALES/PROJECT COORDINATOR
Carter Kitchen and Bath
02.2021 - 05.2022
Music Performance
Eastern Kentucky University