Chondrian Mandlehr
Louisville
Summary
Driven by a commitment to excellence in patient care and staff development, I have significantly enhanced nursing practices and patient satisfaction at Norton Brownsboro Hospital. Leveraging skills in compassionate care and quality improvement, I've fostered interdisciplinary collaboration and clinical leadership, achieving notable advancements in healthcare delivery and patient confidentiality.
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Goal-driven, well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Personable and compassionate with strong foundation in patient care and health services. Knowledge of endoscopic procedures and medical terminology with hands-on skills in patient assessments and vital sign monitoring. Dedicated to providing high-quality care and improving patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Endoscopy Nurse Manager
Norton Brownsboro Hospital
08.2024 - Current
- Contributed to quality assurance initiatives through regular participation in audits reviewing policies and procedures related to endoscopy practice standards.
- Ensured accurate documentation, maintaining detailed records of patient medical histories, assessments, interventions, and outcomes in electronic medical systems.
- Increased patient satisfaction scores through exceptional communication skills, addressing concerns and providing education on endoscopic procedures.
- Continuously improved nursing knowledge in the field of endoscopy by participating in relevant conferences, workshops, and training sessions.
- Increased team morale through active participation in staff meetings, sharing ideas for process improvements and providing constructive feedback to colleagues.
Assistant Nurse Manager: Endoscopy
Norton Brownsboro Hospital
06.2023 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Streamlined steps in rapid response situations by prioritizing and delegating tasks.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Communicated with staff and department heads during weekly update meetings.
Endoscopy Nurse/ Pre-op/Pain Management
Baptist Eastpoint Surgery Center
06.2022 - 06.2023
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Monitored patient reactions after administering medications and IV therapies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Endoscopy Nurse and Relief Charge Nurse
Baptist Health Louisville
09.2012 - 06.2022
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Evaluated patient histories, complaints, and current symptoms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Educated family members and caregivers on patient care instructions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Endoscopy Nurse
Norton Suburban Hospital
11.2011 - 08.2012
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Monitored patient reactions after administering medications and IV therapies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Radiology Nurse
Baptist Health Louisville
10.2005 - 11.2011
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Recorded details regarding therapies to keep patient charts updated.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Educated family members and caregivers on patient care instructions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Investigated and resolved issues affecting hospital operations and patient care.
Certified Nursing Assistant
Baptist Health Louisville
07.2004 - 10.2005
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Bachelor of Science - Nursing
Indiana Wesleyan University
02.2011
Associate of Science - Nursing
Galen College of Nursing
10.2007
Licensed Practical Nurse - Nursing
Galen College of Nursing
10.2005
Bachelor of Science - Nursing
University of Louisville
2005
Mercy Academy
05.2001
Holy Family
05.1997
Skills
- Infection control protocols
- Endoscopic equipment maintenance
- Pre-and Post-procedure care
- Teamwork and collaboration
- Problem-solving
- Time management
- Compassionate and caring
- Reliability
- Patient and family advocacy
- Critical thinking
- Excellent communication
- Creative problem solving
Affiliations
- SGNA
Certification
- Kentucky Nursing License
- Certified: BLS and ACLS
Timeline
Endoscopy Nurse Manager
Norton Brownsboro Hospital
08.2024 - Current
Assistant Nurse Manager: Endoscopy
Norton Brownsboro Hospital
06.2023 - Current
Endoscopy Nurse/ Pre-op/Pain Management
Baptist Eastpoint Surgery Center
06.2022 - 06.2023
Endoscopy Nurse and Relief Charge Nurse
Baptist Health Louisville
09.2012 - 06.2022
Endoscopy Nurse
Norton Suburban Hospital
11.2011 - 08.2012
Radiology Nurse
Baptist Health Louisville
10.2005 - 11.2011
Certified Nursing Assistant
Baptist Health Louisville
07.2004 - 10.2005
Associate of Science - Nursing
Galen College of Nursing
Licensed Practical Nurse - Nursing
Galen College of Nursing
Bachelor of Science - Nursing
University of Louisville
Mercy Academy
Holy Family
Bachelor of Science - Nursing
Indiana Wesleyan University
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