Chris Durbin
Louisville
Summary
Highly experienced Window and Door Installation Specialist with over 20 years proven industry experience in both residential and commercial services. Successfully owned and operated a small custom home exterior company for over 15 years. Trustworthy, with a firm understanding of customer service. Strong ability to build and maintain relationships with contractors to ensure complete satisfaction on each project.
Overview
19
19
years of professional experience
Work History
Production Supervisor
Champion Window and Door
03.2022 - 03.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Window and Door Installation Specialist
EnergyGuard, LLC
01.2012 - 03.2022
- Calculated accurate material estimates to create quotes for clients with 100 % accuracy.
- Prepared, cut and installed over 400 installation jobs using gutter machine, metal brake, appropriate hand tools and adhesives.
- Managed work crews on construction of residential, commercial and industrial buildings.
- Examined buildings and project specifications to determine measurements and dimensions.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review on a weekly basis.
- Measured replacement windows, vinyl siding, roofs, exterior doors for manufacture and installation.
Window and Door Installation Specialist
The Home Depot
03.2008 - 04.2012
- Managed work crews on construction of residential, commercial and industrial buildings.
- Measured replacement windows, vinyl siding, roofs, and exterior doors for manufacture and installation.
- Consistently performed job duties with high level of accuracy and 99% customer survey approval rating.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Accurately completed service reports and warranty forms.
- Requisitioned supplies and equipment as needed with strict adherence to budget compliance.
- Kept work site safe, within prescribed budget, schedule and applicable building codes.
- Provided outstanding customer service at all times.
Window and Door Installer
Sears Home Improvement Company
01.2005 - 09.2009
- Installer of the year recognition received for 2006, 2007, and 2008.
- Demonstrated ability to complete installation services consistently within budget and high-level or customer satisfaction.
- Calculated accurate material estimates to create quotes for clients with accuracy.
- Examined buildings and project specifications to determine measurements and dimensions.
- Prepared, cut and installed hundreds of exterior home improvement projects.
- Maintained effective communication with crew and company leadership.
Education
High School Diploma - General Studies
Moore High School
Louisville, KY4 1992
Skills
- OSHA training
- Expense reimbursements
- Staff management
- Order preparation
- Cleaning and organization
- Billing and invoicing
- Quality assurance
- EPA Certification
Education and Training
studOther
Timeline
Production Supervisor
Champion Window and Door
03.2022 - 03.2024
Window and Door Installation Specialist
EnergyGuard, LLC
01.2012 - 03.2022
Window and Door Installation Specialist
The Home Depot
03.2008 - 04.2012
Window and Door Installer
Sears Home Improvement Company
01.2005 - 09.2009
High School Diploma - General Studies
Moore High School
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