Chrissy Miller
Louisville
Summary
Dynamic Provider Enrollment Representative with extensive experience at National Government Services, Inc. Proven track record in streamlining processes and enhancing provider relations. Skilled in data management and fostering teamwork, consistently exceeding performance targets while maintaining meticulous attention to detail. Adaptable and goal-oriented, committed to achieving departmental success through collaboration and expertise.
Experienced with enrollment processes and ensuring seamless experience for applicants. Utilizes strong communication and organizational skills to manage multiple responsibilities efficiently. Track record of fostering positive relationships and delivering exceptional support to prospective students.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Provider Enrollment Representative Senior
National Government Services, Inc
07.2022 - Current
- Maintained detailed and accurate records between multiple databases and programs.
- Mentor new Enrollment Representatives on departmental policies and procedures, fostering a collaborative environment focused on achieving team goals.
- Contributed to an inclusive team environment by actively participating in meetings and offering valuable insights based on personal experience within the role.
- Supported team members in achieving departmental goals by sharing knowledge and expertise on best practices for their position.
Provider Enrollment Representative
National Government Services, Inc
07.2011 - 07.2022
- Streamlined provider enrollment processes by implementing efficient data management systems.
- Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.
- Enhanced team productivity by conducting regular training sessions on industry standards and best practices.
- Established strong relationships with providers through clear communication and prompt assistance during the enrollment process.
- Consistently met or exceeded departmental performance targets through diligent management of individual workload and effective collaboration with team members.
- Prepared and processed provider enrollments with Medicare in multiple states.
- Reduced errors in provider applications with meticulous attention to detail and thorough review procedures.
- Handled escalated enrollment cases with professionalism and tact, ensuring positive outcomes for both providers and the organization.
Claims Representative
National Government Services, Inc
03.2003 - 07.2011
- Worked productively in fast-moving work environment to process large volumes of claims.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval.
- Developed in-depth understanding of insurance policies and procedures.
- Maintained up-to-date knowledge of regulatory changes, ensuring company compliance and minimizing legal risks.
Medicare Clerk I
National Government Services, Inc
06.1998 - 03.2003
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Education
High School Diploma -
Male Traditional High School
Louisville, KY05-1997
Skills
- Strong organization
- Data entry skills
- Goal oriented
- Provider relations
- Policy interpretation
- Time management proficiency
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Adaptability and flexibility
Timeline
Provider Enrollment Representative Senior
National Government Services, Inc
07.2022 - Current
Provider Enrollment Representative
National Government Services, Inc
07.2011 - 07.2022
Claims Representative
National Government Services, Inc
03.2003 - 07.2011
Medicare Clerk I
National Government Services, Inc
06.1998 - 03.2003
High School Diploma -
Male Traditional High School
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