Christian Williams
Owensboro
Summary
Experienced food service professional adept in managing fast-paced environments. Strong focus on team collaboration and achieving results. Skilled in staff training, customer service, and ensuring high standards and efficiency. Reliable and adaptable to changing needs, driving continuous improvement and operational excellence.
Overview
8
8
years of professional experience
Work History
Fast Food Manager
Stacy
Owensboro, KY
02.2021 - Current
- Trained staff on food safety standards and operational procedures.
- Improved customer satisfaction by maintaining efficient service and a clean, organized restaurant environment.
- Managed dining area efficiently, maintaining cleanliness and organization throughout shifts.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained concern and helped customers with dietary restrictions, allergies, and intolerances.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Inspected dishes and utensils for cleanliness.
- Set positive a positive tone for the entire dining experience as the first point of contact for incoming guests.
Park Employee
Amanda Rogers
Owensboro, KY
04.2018 - 11.2021
- Operated cash register, processed transactions accurately and efficiently.
- Prepared and served food items following health and safety standards.
- Trained new staff on operational procedures and customer service.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Managed refreshment stand and food concessions at public gatherings and events.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and staff members.
- Maintained clean and tidy service area by scrubbing and polishing counters, tables and food equipment.
- Maintained park cleanliness and safety.
Education
High School Diploma -
Daviess County High School
Owensboro, KY05-2021
Skills
- Restaurant compliance
- Food preparation
- Restaurant oversight
- Complaint resolution
- Positive customer service
- Customer engagement
- Safety regulations
- Dependable
- Positive demeanor
- Point of sale systems
Timeline
Fast Food Manager
Stacy
02.2021 - Current
Park Employee
Amanda Rogers
04.2018 - 11.2021
High School Diploma -
Daviess County High School