Christie Dean
Milton
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Baptist Health Urgent Care
La Grange
2021.10 - Current
- Assisted patients with triage procedures, vitals and patient history.
- Managed electronic health records in Epic, ensured accurate patient information entry.
- Preformed EKG, vision acuity and POCT testing, administered vaccine and steroid injections.
- Educated patients on treatment plans and medication instructions.
- Collaborated with multidisciplinary teams to enhance patient care.
- Administered injections, medications and treatments as directed by the physician.
Patient Care Aide
Baptist Health Northeast
Lagrange
2019.11 - Current
- Support patient dignity and wellness by helping with activities of daily living (ADLs).
- Obtain patient vitals, I&O's, ambulation, and document in Epic Charting.
- Test blood sugar.
- Support registered nursing staff by following care plans.
- Promote unit productivity by stocking utility and storage rooms, nursing stations and cleaning carts.
Home Health Aide
Milton
2016.04 - 2019.10
- Assisted home-bound individuals, maintained dignity by assisting with personal hygiene and care needs.
- Aided clients with taking medication on time by arranging schedules and reminders.
- Managed catheter care and worked to support patient comfort and dignity.
- Accompanied clients to doctors' offices or other trips, providing transportation, assistance, and companionship.
Certified Nursing Assistant
Green Valley Health and Rehabilitation
Carrollton
2014.10 - 2016.03
- Monitored patients' conditions and reported problems to nursing staff.
- Improved patient quality of life by assisting with activities of daily living.
- Enhanced patient physical recovery with emotional and social support.
Certified Nursing Assistant
Bement Manor
Bement
2011.08 - 2014.01
- Monitored patients' conditions and reported problems to nursing staff.
- Improved patient quality of life by assisting with activities of daily living.
- Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.
Certified Nursing Assistant
Champaign County Nursing Home
Urbana
2007.10 - 2011.09
- Encouraged residents to assist with ADLs and charted assistance needed.
- Maintained residents quality of life to the best of my ability.
- Advocate for resident and family's needs or concerns.
Medical Office Assistant
Carle Clinic Association
Urbana
2006.02 - 2007.09
- Helped appointments flow smoothly by rooming patients for providers in a timely manner.
- Floated between departments when providers were short staffed.
- Worked in Pulmonology, Ob/Gyn, and Family Medicine.
- Uphold quality assurance standards, verifying details and appointments to minimize errors and complaints.
- Assisted with diagnosing patients by collecting specimens and administering tests.
Education
Certified Clinical Medical Assistant -
Kentucky School of Phlebotomy
Louisville, KYCNA certification -
Urbana Adult Ed
Urbana, ILGED -
Rantoul Twp. High School
Rantoul, ILSkills
- EKG Administration and Interpretation
- Proper Specimen Collections, Handling and Transport
- Procedure Assistance
- Suture Removal
- Vital Signs and patient history documentation
- Point of Care Testing
- Compassionate Patient Care
- Strong and Effective Communication Skills
- Patient and Family Support
- Complex Problem Solving
- Critical Thinking
- Electronic Charting
- EPIC medical records system
- Patient-focused care
- Orthopedic splints and Ortho Glass proficiency
- Restocking lab supplies
- Clinical and administrative support
- Sterile technique
- Emergency response preparedness
- Specimens collection and processing
- Clinical documentation
- Inventory and supply management
- Complex Problem-solving
- Clinical operations
- Patient triage
- Effective communication
- Team collaboration
- Medical terminology
- Patient education
Highlight Of Skills
- EKG Administration and Interpretation
- Phlebotomy, Venipuncture, and Finger Sticks
- Proper Specimen Collections, Handling and Transport
- Procedure Assistance and Suture Removal
- Vital Signs Collection and Charting
- Point of Care Testing
- Compassionate Patient Care
- Strong and Effective Communication Skills
- Patient and Family Support
- Complex Problem Solving and Critical Thinking
- Electronic Charting in EPIC medical records system
Timeline
Medical Assistant
Baptist Health Urgent Care
2021.10 - Current
Patient Care Aide
Baptist Health Northeast
2019.11 - Current
Home Health Aide
2016.04 - 2019.10
Certified Nursing Assistant
Green Valley Health and Rehabilitation
2014.10 - 2016.03
Certified Nursing Assistant
Bement Manor
2011.08 - 2014.01
Certified Nursing Assistant
Champaign County Nursing Home
2007.10 - 2011.09
Medical Office Assistant
Carle Clinic Association
2006.02 - 2007.09
Certified Clinical Medical Assistant -
Kentucky School of Phlebotomy
CNA certification -
Urbana Adult Ed
GED -
Rantoul Twp. High School