Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christie Hibbard

Manchester

Summary

I am a recovering addict for over 20 years. I am in a MAT program which is the methadone clinic and I have maintained my sobriety for over a year! I know I do not have a lot of work history and part of that is due to my addiction. Now I have a strong work ethic and try every day to make it a positive one! I just need someone to take a chance on me for a job and allowing me to shine. I want to model what recovery looks like and want to give back to others what was given free to me! I have a lot of lived experience to share with others and that makes me relatable! I understand addiction and just want to continue to have career growth. I am currently licensed as an Adult Peer Support Specialist and a Community Support Associate.

Overview

1
1
year of professional experience
2004
2004
years of post-secondary education
1
1
Certification

Work History

Dasher

DoorDash
London
03.2025 - Current
  • Delivered over 500+ food orders with a 98% customer satisfaction rating and a 4.9/5 star rating.
  • Communicated with customers regarding order status and delivery details.
  • Provided excellent customer service to enhance delivery experience.
  • Optimized routes using GPS, reducing average delivery time to under 30 minutes.
  • Managed logistical challenges, including multi-apping during peak hours to maximize earnings, while maintaining a 90% completion rate.
  • Communicated with 500+ customers to provide updates and resolve delivery issues in real-time.
  • Provided "contactless" deliveries, ensuring accuracy and adhering to food safety/COVID-19 guidelines.

Spark

Walmart
London
03.2025 - Current
  • Logistics & Efficiency: Optimized daily delivery routes using GPS and app-based technologies to increase efficiency and maintain a 98% on-time delivery rate.
  • Operations & Safety: Safely operated personal vehicle to pick up and deliver over 500+ grocery/general merchandise orders daily, ensuring accuracy and order integrity.
  • Customer Service: Resolved delivery-related issues promptly and professionally, resulting in consistently high customer feedback ratings.
  • Inventory & Handling: Managed inventory loading and unloading, ensuring careful handling of fragile items and cold chain integrity.

Education

Ged
Manchester , KY

Skills

  • Core Skill Areas
    Relationship Building & Communication:Active Listening & Empathy:     Providing a non-judgmental, understanding ear
    Effective Communication: Utilizing clear verbal and non-verbal communication
    Trust & Mutual Respect: Building rapport and establishing a safe environment for sharing
    Cultural Awareness: Respecting diverse backgrounds and perspectives

    Recovery Coaching & Support:Sharing Lived Experience: Appropriately using personal stories to inspire hope and model recovery
    Empowerment & Advocacy: Teaching self-advocacy and enabling personal choice in care
    Goal Setting & Recovery Planning: Assisting in creating wellness recovery plans (eg, WRAP) and setting actionable goals
    Skill-Building Coaching: Developing coping strategies and life skills

    Operational & Technical Skills:Documentation: Maintaining accurate records of peer support activities
    Resource Coordination: Linking individuals with community services, housing, and social support
    Crisis Management: Identifying risk and providing immediate support for safety
    Boundary Setting: Maintaining professional, ethical boundaries and practicing self-care

    Professionalism:Ethics & Confidentiality: Upholding professional codes of conduct
    System Knowledge: Navigating behavioral health and community systems
    Collaboration: Working as a team member with clinical staff

Certification

  • Adult Peer Support Specialist certification 3/2026
  • Community Support Associate certification 3/2026

Timeline

Dasher

DoorDash
03.2025 - Current

Spark

Walmart
03.2025 - Current

Ged
Christie Hibbard