I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. Recognized for strong focus on teamwork and achieving operational success. I would describe myself as reliable and adaptable, with high standards and results-driven approach. I am skilled in team collaboration, adaptable to changing needs and reliable. I love to constantly learn new things and skills cause as a perfectionist I want to have everything done in the best possible and more efficient way.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional Dog Groomer
Pet Love and Volunteer Work
04.2021 - 03.2022
Volunteered in bathing and grooming stray dogs in shelters in order to find their forever families.
Contributed to business growth by actively promoting salon services through social media engagement and positive word-of-mouth referrals from satisfied clients.
Developed strong relationships with clients and their pets.
Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
Elevated overall service quality by consistently soliciting feedback from clients to identify areas for improvement or enhancement.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Freelance Editor
Travel Blog
01.2018 - 10.2020
Wrote and created content for honeymoon and vacation destinations.
Researched topics to create accurate and engaging content.
Developed and maintained editorial standards for content.
Spearheaded the transition from print to digital formats while maintaining high editorial standards and timely deliveries.
Managed multiple projects simultaneously to meet strict deadlines, maintaining consistency across all published materials.
Prepared, rewrote, and edited pieces to improve readability and impact.
Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
Edited and reviewed content for grammar, spelling and punctuation.
Digital Marketing and Business Development
Kodika.io Start up
09.2019 - 03.2020
Managed multiple social media platforms for increased engagement and audience growth.
Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
Increased website traffic through effective content creation and search engine optimization strategies.
Monitored industry trends to stay ahead of competitors, adjusting tactics as needed.
Developed customized paid advertising campaigns for maximum return on investment.
Increased web traffic through strategic SEO practices and compelling social media content.
Improved website visibility through development and implementation of SEO strategies.
Personal Assistant
Greek Parliament's National Elections Candidate
09.2018 - 07.2019
Maintained appropriate filing of personal and professional documentation.
Organizing daily calendar, appointments, interviews.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Improved time management of the executive through effective prioritization and organization of tasks.
Streamlined communication by handling phone calls, emails, and correspondence.
Improved office organization through maintaining filing systems and updating contact databases.
Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
Created a welcoming atmosphere for visitors by greeting them professionally upon arrival and addressing any inquiries they had promptly.
Used discretion when handling confidential information.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Updated and maintained confidential databases and records.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Took notes and dictation at meetings.
Wrote Press Releases, reports, executive summaries and newsletters.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Coordinated events and functions with attention to detail ensuring successful execution.
Kept detailed track of household and maintenance inventory and schedules.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Participated in team meetings.
News Editor
Pagenews.gr/ Xrimaonline.gr
08.2016 - 11.2018
Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
Planning and organizing content, news, interviews of the website.
Prepared, rewrote, and edited pieces to improve readability and impact.
Optimized content for SEO, significantly increasing web traffic.
Wrote and created content for various topics and mediums.
Researched topics to create accurate and engaging content.
Utilized SEO techniques to optimize content for search engine rankings.
Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Customer Service Phone Agent
Teleperformance
05.2012 - 09.2015
Handled difficult customers with professionalism and empathy, leading to increased customer loyalty.
Managed multiple priorities simultaneously, ensuring all tasks were completed within designated timeframes.
Achieved improved customer retention rates by consistently delivering personalized service that exceeded expectations.
Maintained high levels of first-call resolution, swiftly identifying customer issues and providing appropriate solutions.
Reduced call wait times by effectively prioritizing calls and multitasking during peak hours.
Investigated and resolved customer inquiries and complaints quickly.
Editor-in-Chief
Metrogreece.gr Website
11.2012 - 03.2015
Full supervision of the news feed and individual topics.
Streamlined editorial workflow for improved efficiency and consistency across all published materials.
Coordinated special edition publications, showcasing high-quality content tailored to specific themes or events.
Adhered to ethical guidelines and standards to promote responsible publication and media practices.
Mentored junior editors and writers, fostering their professional growth and skill development.
Developed publication website, blogs and social media presence.
Optimized online presence by implementing SEO best practices in articles and website design elements.
Maintained open lines of communication between departments to ensure seamless collaboration on cross-functional initiatives.
Prioritized timely delivery of articles by adhering to strict deadlines while maintaining high-quality output.
Minimized procedural problems and publication errors with stringent fact checking.
Wrote and created content for various topics and mediums.
Edited and reviewed content for grammar, spelling and punctuation.
Edited and revised wide array of content for accuracy, clarity and consistency.
News Reporter and Editor
Metro Worldwide Newspaper
04.2004 - 10.2012
Uploaded breaking news and updates to organization's social media and website accounts.
Translated articles from foreign websites and Metro International database.
Participated in journalistic missions in Greece and abroad.
Presented news by researching, developing and covering field news events.