Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Diamantopoulou

Cayman Islands

Summary

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. Recognized for strong focus on teamwork and achieving operational success. I would describe myself as reliable and adaptable, with high standards and results-driven approach. I am skilled in team collaboration, adaptable to changing needs and reliable. I love to constantly learn new things and skills cause as a perfectionist I want to have everything done in the best possible and more efficient way.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Professional Dog Groomer

Pet Love and Volunteer Work
04.2021 - 03.2022
  • Volunteered in bathing and grooming stray dogs in shelters in order to find their forever families.
  • Contributed to business growth by actively promoting salon services through social media engagement and positive word-of-mouth referrals from satisfied clients.
  • Developed strong relationships with clients and their pets.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Elevated overall service quality by consistently soliciting feedback from clients to identify areas for improvement or enhancement.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Freelance Editor

Travel Blog
01.2018 - 10.2020
  • Wrote and created content for honeymoon and vacation destinations.
  • Researched topics to create accurate and engaging content.
  • Developed and maintained editorial standards for content.
  • Spearheaded the transition from print to digital formats while maintaining high editorial standards and timely deliveries.
  • Managed multiple projects simultaneously to meet strict deadlines, maintaining consistency across all published materials.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Edited and reviewed content for grammar, spelling and punctuation.

Digital Marketing and Business Development

Kodika.io Start up
09.2019 - 03.2020
  • Managed multiple social media platforms for increased engagement and audience growth.
  • Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
  • Increased website traffic through effective content creation and search engine optimization strategies.
  • Monitored industry trends to stay ahead of competitors, adjusting tactics as needed.
  • Developed customized paid advertising campaigns for maximum return on investment.
  • Increased web traffic through strategic SEO practices and compelling social media content.
  • Improved website visibility through development and implementation of SEO strategies.

Personal Assistant

Greek Parliament's National Elections Candidate
09.2018 - 07.2019
  • Maintained appropriate filing of personal and professional documentation.
  • Organizing daily calendar, appointments, interviews.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Streamlined communication by handling phone calls, emails, and correspondence.
  • Improved office organization through maintaining filing systems and updating contact databases.
  • Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
  • Created a welcoming atmosphere for visitors by greeting them professionally upon arrival and addressing any inquiries they had promptly.
  • Used discretion when handling confidential information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Wrote Press Releases, reports, executive summaries and newsletters.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Participated in team meetings.

News Editor

Pagenews.gr/ Xrimaonline.gr
08.2016 - 11.2018
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
  • Planning and organizing content, news, interviews of the website.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Optimized content for SEO, significantly increasing web traffic.
  • Wrote and created content for various topics and mediums.
  • Researched topics to create accurate and engaging content.
  • Utilized SEO techniques to optimize content for search engine rankings.
  • Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
  • Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.

Customer Service Phone Agent

Teleperformance
05.2012 - 09.2015
  • Handled difficult customers with professionalism and empathy, leading to increased customer loyalty.
  • Managed multiple priorities simultaneously, ensuring all tasks were completed within designated timeframes.
  • Achieved improved customer retention rates by consistently delivering personalized service that exceeded expectations.
  • Maintained high levels of first-call resolution, swiftly identifying customer issues and providing appropriate solutions.
  • Reduced call wait times by effectively prioritizing calls and multitasking during peak hours.
  • Investigated and resolved customer inquiries and complaints quickly.

Editor-in-Chief

Metrogreece.gr Website
11.2012 - 03.2015
  • Full supervision of the news feed and individual topics.
  • Streamlined editorial workflow for improved efficiency and consistency across all published materials.
  • Coordinated special edition publications, showcasing high-quality content tailored to specific themes or events.
  • Adhered to ethical guidelines and standards to promote responsible publication and media practices.
  • Mentored junior editors and writers, fostering their professional growth and skill development.
  • Developed publication website, blogs and social media presence.
  • Optimized online presence by implementing SEO best practices in articles and website design elements.
  • Maintained open lines of communication between departments to ensure seamless collaboration on cross-functional initiatives.
  • Prioritized timely delivery of articles by adhering to strict deadlines while maintaining high-quality output.
  • Minimized procedural problems and publication errors with stringent fact checking.
  • Wrote and created content for various topics and mediums.
  • Edited and reviewed content for grammar, spelling and punctuation.
  • Edited and revised wide array of content for accuracy, clarity and consistency.

News Reporter and Editor

Metro Worldwide Newspaper
04.2004 - 10.2012
  • Uploaded breaking news and updates to organization's social media and website accounts.
  • Translated articles from foreign websites and Metro International database.
  • Participated in journalistic missions in Greece and abroad.
  • Presented news by researching, developing and covering field news events.
  • Covering thematic regarding lifestyle, culture, theatre, cinema, fashion, beauty, traveling, interviews.
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.

Education

Panteion University of Athens
Athens, Greece

Master of Science - Psychology And Mass Media

Panteion University of Athens
Athens, Greece
01-2009

Associate of Science - Social Theology

Athens University
Athens, Greece
04-2006

Skills

  • Editing and proofreading
  • Creative direction
  • Strong organizational skills
  • Strong work ethic

  • Strong communication skills
  • Adaptable mindset
  • Dedicated team player

Certification

  • Driver's License
  • First Aid Certification
  • CPR/AED Certification

Languages

Greek
Native language
English
Proficient
C2
French
Advanced
C1

Timeline

Professional Dog Groomer

Pet Love and Volunteer Work
04.2021 - 03.2022

Digital Marketing and Business Development

Kodika.io Start up
09.2019 - 03.2020

Personal Assistant

Greek Parliament's National Elections Candidate
09.2018 - 07.2019

Freelance Editor

Travel Blog
01.2018 - 10.2020

News Editor

Pagenews.gr/ Xrimaonline.gr
08.2016 - 11.2018

Editor-in-Chief

Metrogreece.gr Website
11.2012 - 03.2015

Customer Service Phone Agent

Teleperformance
05.2012 - 09.2015

News Reporter and Editor

Metro Worldwide Newspaper
04.2004 - 10.2012

Panteion University of Athens

Master of Science - Psychology And Mass Media

Panteion University of Athens

Associate of Science - Social Theology

Athens University
Christina Diamantopoulou