Summary
Work History
Education
Skills
Timeline
Generic

Christina Holsey

Georgetown

Summary

Dynamic Automotive Finance Manager at Don Jacobs BMW/VW, recognized for enhancing profitability through strategic financing solutions and exceptional customer service. Leveraged decision-making and problem-solving skills to streamline loan processes, achieving consistent performance targets. Cultivated strong relationships with lenders, ensuring optimal financing options for clients with diverse credit histories.

Work History

Automotive Finance Manager

Don Jacobs BMW/VW
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Maximized profitability by negotiating and structuring optimal financing terms.
  • Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
  • Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
  • Increased repeat business by establishing trust and rapport with customers through transparent and ethical finance practices.

Internet Sales Manager

Don Jacobs BMW/VW
09.2020 - 2022
  • Streamlined response process for internet inquiries and phone calls to improve engagement.
  • Implemented strategic marketing initiatives that led to increased online sales and enhanced website content.
  • Elevated customer satisfaction through prompt replies and tailored follow-up communications.
  • Maintained high standards of individualized customer service to foster positive experiences.
  • Strengthened collaboration between sales, marketing, and support teams with regular communication practices.
  • Drove brand awareness by managing social media accounts through daily posts and interactions.
  • Evaluated website performance metrics to identify key areas for user experience enhancement.
  • Launched successful sales campaigns that resulted in greater web traffic and higher conversion rates.

Education

Bachelor of Science - Business Management

Sullivan University
Lexington, KY
05.2012

Skills

  • Decision-making ability
  • Problem-solving expertise
  • Multitasking proficiency
  • Effective communication skills
  • Organizational abilities
  • Active listening techniques
  • Strong negotiation skills
  • Goal-oriented mindset
  • Contract preparation

Timeline

Internet Sales Manager

Don Jacobs BMW/VW
09.2020 - 2022

Automotive Finance Manager

Don Jacobs BMW/VW

Bachelor of Science - Business Management

Sullivan University
Christina Holsey