Christina Price
London
Summary
Detail-oriented billing clerk and HR administrator with expertise in billing accuracy and effective communication. Proven track record in employee onboarding and enhancing team collaboration. Strong commitment to ensuring compliance with HR policies and procedures.
Overview
8
8
years of professional experience
Work History
Billing Clerk
Kentucky Forest Products
London
05.2025 - Current
- Processed customer invoices accurately and in a timely manner.
- Processed invoices and payments accurately and promptly.
- Resolved billing discrepancies through effective communication with customers.
- Maintained billing records using accounting software and spreadsheets.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Generated monthly financial statements for customers.
- Updated and managed client account information regularly.
- Organized billing documentation to facilitate auditing processes.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Collaborated with sales team to ensure accurate order processing.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Contacted vendors to follow up on late invoices.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Weighed envelopes containing statements to determine correct postage and affix postage.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Provided support for various administrative tasks to enhance office efficiency.
- Coordinated recruitment processes and scheduled interviews with candidates.
- Facilitated new hire orientation and training sessions for onboarding.
- Assisted in developing HR policies and procedures for compliance.
- Supported performance management processes through documentation and follow-ups.
- Handled employee inquiries regarding benefits, payroll, and company policies.
- Processed new hire paperwork and conducted onboarding orientations.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
- Answered questions from current or potential employees regarding benefits packages or other HR related matters.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Completed reports and employment forms.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Answered employee questions regarding health benefits and 401k options.
- Developed employee orientation and training programs for new hires.
- Handled employee discipline and termination to address policy infractions.
- Organized employee directories and updated individual contact information.
- Scheduled random drug testing for employees to diminish regularity risks.
Human Resources Administrator
BPM Lumber
London
04.2018 - 11.2024
- Coordinated recruitment processes and scheduled interviews with candidates.
- Assisted in employee recruitment, hiring and interview processes.
- Developed job postings for open positions and managed applicant tracking system.
- Facilitated new hire orientation and training sessions for onboarding.
- Processed new hire paperwork and conducted onboarding orientations.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Managed employee records and ensured data accuracy in HRIS systems.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
- Handled employee inquiries regarding benefits, payroll, and company policies.
- Answered employee questions regarding health benefits and 401k options.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Managed benefits programs such as health insurance plans, retirement accounts.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Supported performance management processes through documentation and follow-ups.
- Assisted in developing HR policies and procedures for compliance.
- Ensured all employment forms and reports were completed for compliance.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Handled employee discipline and termination to address policy infractions.
- Organized employee directories and updated individual contact information.
- Scheduled random drug testing for employees to diminish regularity risks.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
Education
High School Diploma -
Valparaiso High School
Valparaiso, IN06-2003
Skills
- Invoice processing
- Accounts receivable
- Billing documentation
- QuickBooks expertise
- Billing software
- Data entry
- Spreadsheet management
- Numeric order
- Customer relationship management
- Customer service
- Time management
- Attention to detail
- Deadline oriented
- Document organization
- Effective communication
- Written communication
- Problem solving
- Team collaboration
- Written communication
Timeline
Billing Clerk
Kentucky Forest Products
05.2025 - Current
Human Resources Administrator
BPM Lumber
04.2018 - 11.2024
High School Diploma -
Valparaiso High School