Christine Holle

Processed Toyota warranty claims for multiple dealerships, ensuring accurate submissions and timely resolutions while managing warranty schedules to enhance service delivery. Analyzed warranty data to identify trends, leading to improvements in service quality.

Processed warranty claims efficiently, ensuring compliance with company policies.

Evaluated customer inquiries and provided timely resolutions to enhance satisfaction.

Collaborated with cross-functional teams to streamline warranty processes and improve service delivery.

Processed Ford warranty claims for multiple dealerships, ensuring accurate submissions and timely resolutions while also maintaining the warranty schedules. Evaluated warranty documents for completeness and accuracy minimizing potential discrepancies.

Managed warranty processing for Toyota, Lexus and Kia across dealership operations for 12 years, handling high-volume claims while ensuring accurate and timely submission. Reconciled warranty reimbursements, maintained several schedules, and supported month -end reporting and audits. Performed cashier and front desk duties as needed to support dealership operations and improve customer service. Led training and process-improvements initiatives to improve claim accuracy and reduce processing time.