Summary
Overview
Work History
Education
Skills
Timeline
Christine Powell

Christine Powell

George Town

Summary

Detail-oriented individual with exceptional ccommunication Skills, experience in warehouse operations, Retail Sales, including cashier and merchandising, online order fulfilment. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Multipurpose Agent

KJR Group
04.2024 - Current
  • Provided in-store sales assistance and cashier services at Shopright
  • Managed receiving, invoicing, and purchasing operations
  • Processed web/online orders and ensured timely fulfillment
  • Maintained accurate inventory records for Shopright and Islandwide distribution
  • Coordinated warehouse operations, including dispatch and stock control

Domestic Helper

Mr. Brown
12.2023 - 04.2024
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.

Janitor

E&K Janitorial
09.2023 - 12.2023
  • Delivered detailed cleaning services to maintain high sanitation standards
  • Ensured tasks were completed efficiently and effectively

Landing Supervisor

Wisynco Group Limited
01.2020 - 01.2023
  • Oversaw inventory control and ensured accurate stock levels
  • Supervised ramp assistants and pickers for efficient operations
  • Ensured correct invoicing and loading of goods for delivery
  • Conducted heavy lifting and ensured proper handling of products

Sales & Customer Service Representative

Unicomer Jamaica (formerly Courts Jamaica Ltd.)
01.2016 - 01.2020
  • Handled retail sales, customer service, and product recommendations
  • Managed inbound and outbound calls, emails, and customer inquiries
  • Processed and followed up on online orders and deliveries
  • Coordinated technician dispatch and after-sales support

Call Center Agent

Conduent Jamaica
01.2015 - 01.2016
  • Provided customer service via inbound calls, emails, and live chat
  • Assisted customers with online order inquiries and technical support

Sales Clerk

Jumar Groceries & Meat
01.2012 - 01.2015
  • Assisted customers with product selection and sales
  • Maintained stock levels and ensured shelves were replenished
  • Monitored inventory to prevent stock shortages

Education

Some College - Mass Communication

Northern Caribbean University , Mandeville, Jamaica

Certificate -

Customer Service
Additional training in sales, operations, and communication

High School Diploma - Communications

Lennon High School , Clarendon, Jamaica
07.2005

Skills

  • Customer Service & Sales
  • Call Center & Technical Support
  • Online & In-Store Order Processing
  • Inventory & Warehouse Management
  • Cash Handling & Point of Sale Operations
  • Team Supervision & Training
  • Live Chat & Email Correspondence
  • Problem-solving skills
  • Positive attitude
  • Organizational skills
  • Goal-oriented mindset
  • Clear communication
  • Service support
  • Call management
  • Conflict resolution
  • Order fulfillment

Timeline

Multipurpose Agent - KJR Group
04.2024 - Current
Domestic Helper - Mr. Brown
12.2023 - 04.2024
Janitor - E&K Janitorial
09.2023 - 12.2023
Landing Supervisor - Wisynco Group Limited
01.2020 - 01.2023
Sales & Customer Service Representative - Unicomer Jamaica (formerly Courts Jamaica Ltd.)
01.2016 - 01.2020
Call Center Agent - Conduent Jamaica
01.2015 - 01.2016
Sales Clerk - Jumar Groceries & Meat
01.2012 - 01.2015
Customer Service - Certificate,
Northern Caribbean University - Some College , Mass Communication
Lennon High School - High School Diploma, Communications
Christine Powell