Christinia Hall
Ashland
Summary
Dedicated Medical Billing Specialist with strong expertise in HIPAA compliance, claims review, and customer service. Proven ability to enhance workflow efficiency and train staff for optimal performance.
Detail-oriented Medical Billing Specialist with a focus on regulatory compliance and claims resolution. Collaborated effectively with healthcare providers to improve billing accuracy and train office staff, contributing to significant workflow enhancements.
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Billing Specialit
Valley Health Systems
Huntington, WV
01.2020 - Current
- Reviewed and processed medical claims for accuracy and compliance with billing regulations.
- Collaborated with healthcare providers to resolve billing discrepancies and improve claim resolutions.
- Implemented workflow improvements that enhanced efficiency in claims processing and reduced errors.
- Trained and mentored office managers and new front office staff on insurance verification website and coding guidelines and best practices for maximum reimbursement.
LPN/Clinical Scribe
Kings Daughters Medical Center
Ashland, KY
01.2013 - 03.2014
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored vital signs, recording changes to ensure patient safety and comfort.
- Assisted in developing individualized care plans based on patient assessments.
- Educated patients and families on health management and post-discharge care strategies.
- Charted office visits in the electronic medical record and place physician's orders in Epic.
- Collaborated with interdisciplinary teams to improve overall patient outcomes and satisfaction.
- Implemented infection control measures, enhancing compliance with health regulations.
- Led quality improvement initiatives focused on optimizing patient care processes and workflows.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Comforted and counseled patients and families throughout care process.
Education
Bachelor of Arts - LPN
Ashland Community & Technical College
Ashland, KY12-2012
Bachelor of Science - Business Administration And Management
Sullivan University
Lexington, KY06-2002
Skills
- HIPAA compliance
- Payment collection
- Patient billing
- CPT knowledge
- Denial management
- Bill payment
- Claim submission
- Quality-oriented team player
- Insurance billing
- Medical billing
- Insurance claims
- Medical terminology
- Claims review
- Billing and collection procedures
- Insurance claims processing
- Critical thinking
- Customer service
- Electronic claims
- Teamwork and collaboration
- Medical claims submission
- Patient collections
- Commercial and private insurance
- Multitasking and organization
- Work prioritization
- Medical terminology proficient
- Account management
- Regulatory compliance
- Medical record security
- Verbal and written communication
- Account follow-up
- Insurance collections
- Submission of medical claims
- Claim review
- Customer service support
- Insurance verification
Certification
- Licensed LPN - 2013-Present
Timeline
Medical Billing Specialit
Valley Health Systems
01.2020 - Current
LPN/Clinical Scribe
Kings Daughters Medical Center
01.2013 - 03.2014
Bachelor of Arts - LPN
Ashland Community & Technical College
Bachelor of Science - Business Administration And Management
Sullivan University