- I like working with my hands and fixing things
- Music
- Auto Repair/Restoration
- Community Cleanup
Christopher Burchett
Lexington,KY
Summary
Dynamic Leader with a proven track record excelling in operational management and team leadership. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations. Expert in inventory management, driving profitability while cultivating a collaborative work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Store Manager
Goodwill Industries of Kentucky
10.2020 - Current
- Identified and implemented solutions for improvement in processes with targeted solutions in my cluster.
- Held underperforming employees accountable for their responsibilities.
- Provided an environment for staff that fosters self growth and deeper understanding of our industry at all levels.
- Built stellar management teams that are able to think on their feet and make key decisions to ensure our business runs optimally.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance in key metrics.
- Collaborated with supervised management to reduce waste and expenses, while increasing production and profitability.
- Successfully managed 3 managers. Often taking on additional stores to cover for colleagues.
- Effectively trained multiple teams to ensure smooth implementation of POS initiative.
Store Manager
Goodwill Industries of Kentucky
08.2016 - 10.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained a profitable business post Covid despite strict rules and limited space.
- Consistently performed well above expected goals maximizing efficiency and profitability.
Assistant Store Manager
Goodwill Industries of Kentucky
01.2012 - 08.2016
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Ran 3 stores at once as a floating ASM at stores that had no manager.
Production Clerk
Goodwill Industries of Kentucky
07.2008 - 01.2012
- Ran register
- Hung clothes
- Stocked shelves
Education
High School Diploma -
Lafayette High School
Lexington, Ky05-2007
Skills
- Health and safety
- Process improvements
- Regulatory adherence
- Financial performance enhancement
- Operational management
- Budget management
- Team leadership
- Operational effectiveness
- Workforce scheduling
- Operational efficiency in retail
- Inventory management
- Sales performance analysis
Accomplishments
- Collaborated with other leaders to effectively implement POS system.
- I have led multiple stores to sales increases in the double digits.
- Helped in the development of Wares Value Identification document and training.
Certification
- OSHA 10 Hour Training
Interests
Timeline
Senior Store Manager
Goodwill Industries of Kentucky
10.2020 - Current
Store Manager
Goodwill Industries of Kentucky
08.2016 - 10.2020
Assistant Store Manager
Goodwill Industries of Kentucky
01.2012 - 08.2016
Production Clerk
Goodwill Industries of Kentucky
07.2008 - 01.2012
High School Diploma -
Lafayette High School
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