CHRISTOPHER ROSS
Upton
Summary
Dynamic professional with a proven track record at BlueOvel SK, excelling in teamwork and customer service. Adept at problem-solving and critical thinking, I consistently enhance operational efficiency and client satisfaction. My attention to detail and adaptability have driven successful outcomes in fast-paced environments, ensuring high-quality service delivery and fostering strong client relationships.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
S.E.R.T II
BlueOvel SK
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Money Courier
The Cecilian Bank
01.2023 - 01.2025
- Delivered packages efficiently across designated routes, ensuring timely service to clients.
- Maintained accurate records of deliveries and pickups using electronic tracking systems.
- Collaborated with dispatch teams to optimize delivery schedules and routes for efficiency.
- Trained new couriers on best practices, safety protocols, and customer service standards.
- Identified and resolved delivery issues promptly, enhancing customer satisfaction ratings.
- Monitored vehicle maintenance needs to ensure reliability and compliance with safety regulations.
- Developed strong relationships with clients through consistent communication and high-quality service.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Firefighter
City of Elizabethtown
08.2001 - 11.2024
- Responded to emergency calls and extinguished fires using appropriate techniques and equipment.
- Conducted regular inspections of firefighting apparatus and tools to ensure operational readiness.
- Assisted in training new recruits on fire safety protocols and equipment handling procedures.
- Collaborated with team members during drills to improve response times and efficiency.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Lawn Care Business Owner
Self-employeed
03.2002 - 10.2024
- Managed daily operations to ensure timely and efficient lawn care services.
- Developed and implemented sustainable landscaping practices to enhance service offerings.
- Trained and supervised team members in proper equipment usage and safety protocols.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed customized lawn care plans tailored to each client''s specific needs and preferences.
- Invested in advanced industry tools and equipment to improve productivity levels among staff members working onsite at various locations.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Maintained gardening tools by replacing blades and fluids.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Removed debris and waste from outdoor areas.
- Installed stonework according to landscape design plan and client specifications.
- Optimized scheduling processes to maximize resource allocation and customer satisfaction.
- Cultivated strong client relationships, resulting in increased customer retention rates.
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
Deputy Jailer
Hardin County Detention Center
06.2022 - 09.2024
- Supervised daily operations, ensuring compliance with safety protocols and regulations.
- Managed inmate intake and release procedures, maintaining accurate records and documentation.
- Conducted regular security checks to prevent disturbances and ensure safety within facility.
- Trained new staff on operational procedures, fostering a cohesive team environment.
- Collaborated with law enforcement agencies to coordinate inmate transfers and legal processes.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Supported rehabilitation efforts by coordinating community service opportunities for eligible inmates.
- Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
- Maintained professional relationships with both colleagues and inmates, fostering an environment of mutual respect and cooperation.
- Facilitated the transport of inmates to court appearances, medical appointments, and other off-site locations while ensuring security at all times.
- Performed routine inspections of facility equipment to ensure proper functioning and adherence to safety standards.
- Provided assistance during emergencies, effectively handling situations such as medical crises or altercations between inmates.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Education
High School Diploma -
Larue Co. High School
Hodgenville, KY05-1992
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Decision-making
- Problem resolution
Timeline
S.E.R.T II
BlueOvel SK
11.2024 - Current
Money Courier
The Cecilian Bank
01.2023 - 01.2025
Deputy Jailer
Hardin County Detention Center
06.2022 - 09.2024
Lawn Care Business Owner
Self-employeed
03.2002 - 10.2024
Firefighter
City of Elizabethtown
08.2001 - 11.2024
High School Diploma -
Larue Co. High School