Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Cindi Epperson

Winchester,KY

Summary

Dynamic and results oriented registered nurse with over 14 years experience in clinical roles. Proven ability to manage nursing operations, optimize staff utilization, improve patient satisfaction and ensure quality care delivery. Strong background in behavioral health, mentoring other employees, scheduling staff tasks for the current shift and monitoring compliance of staff. Skilled in building collaborative teams, driving innovation and promoting patient centered care aligned with recovery models.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet current demands. Superior work ethic combined with resourceful and upbeat nature.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

20
20
years of professional experience

Work History

Relief Shift Coordinator

Eastern State Hospital
10.2024 - Current
  • Interpreted management directives, performed daily assignments, and completed any task requirements for her role.
  • Resolved patient complaints and issues while offering thoughtful solutions to maintain patient satisfaction.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Charge Registered Nurse

Eastern State Hospital
06.2021 - Current


  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, monitoring patient orders, and communicating with patient about their plan of care
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Recorded details regarding therapies to keep patient charts updated.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Labor & Delivery Registered Nurse

Saint Joseph East Hospital
07.2005 - 05.2013
  • Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
  • Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Supported physicians in both planned and emergency Cesarean section procedures.
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Conducted comprehensive physical assessments and assisted with pain management.
  • Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Education

Bachelor of Science - Registered Nurse

Northern Kentucky University
Newport, KY
05-2021

Associate of Science - Registered Nurse

Lexington Community College
Lexington, KY
05-2004

Skills

  • Protocol compliance
  • De-escalation techniques
  • Crisis intervention
  • Therapeutic communication
  • Patient assessments
  • Clinical documentation
  • Safety planning
  • Suicide prevention
  • Care team collaboration
  • Workplace safety
  • Strong leadership
  • Positive attitude
  • Strong verbal and written communication
  • Shift scheduling
  • Conflict resolutions
  • Professional appearance

Awards

2011 Daisy Award- Saint Joseph East Hospital


2025 Nominated ESH Foundation Award- Eastern State Hospital

Timeline

Relief Shift Coordinator

Eastern State Hospital
10.2024 - Current

Charge Registered Nurse

Eastern State Hospital
06.2021 - Current

Labor & Delivery Registered Nurse

Saint Joseph East Hospital
07.2005 - 05.2013

Bachelor of Science - Registered Nurse

Northern Kentucky University

Associate of Science - Registered Nurse

Lexington Community College

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Cindi Epperson