Claire Hammett
Benton,KY
Summary
Dynamic manager with a proven track record at Pebble Creek Kennels LLC, excelling in operations management and team motivation. Skilled in clear communication and emergency response, I enhanced safety procedures and resolved conflicts, fostering a productive environment. Committed to driving performance and achieving operational excellence through effective task delegation.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Manager
Pebble Creek Kennels LLC
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained a professional, organized, and safe environment for employees and patrons.
Waitress
Fast Eddies Bait and Tackle
05.2023 - 06.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working at tables.
- Proved successful working within tight deadlines and a fast-paced environment.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Used cash registers and credit card machines to cash out customers.
Waitress
Habanero Mexican Grill
08.2022 - 05.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Marshall County Highschool
Draffenville Ky05-2025
Skills
- Marketing
- Operations management
- Partnership development
- Task delegation
- Emergency response
- Shift scheduling
- Clear communication
- First Aid/CPR
- Pediatric CPR
- Infant CPR certified
- Adult AED and CPR
Languages
English
Timeline
Manager
Pebble Creek Kennels LLC
06.2024 - Current
Waitress
Fast Eddies Bait and Tackle
05.2023 - 06.2024
Waitress
Habanero Mexican Grill
08.2022 - 05.2023
High School Diploma -
Marshall County Highschool
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