Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Biologics and Prior Authorizations Coordinator
Dermatology Consultants and Skin Secrets MedSpa
08.2021 - 06.2025
Handling and overseeing all prior authorization paper work to get patients approved for specialty medications treating Psoriasis and Eczema.
Submitting appeals in response to insurance denials.
Navigating EMR system (Nextech) to pull up patient profiles, collect and print recent clinical visit entries, insurance card copies and demographics for Prior authorizations or refill requests.
Sending and receive medical records as requested.
Keeping in contact with patients, updating them on status of their medication or approval status as well as speaking with patients to address any concerns or worries they have about their medication or side effects of the medication.
Transcribing and entering any verbal or written communications between myself, the patient, insurance, the doctor and specialty pharmacies in their chart.
Scanning in and uploading any documents important to the approval process for patient's medication as well as clearly labeling and organizing these documents so other staff members can locate and access them.
Contacting specialty pharmacies and insurance companies to initiate prior authorizations or appeals.
Calling specialty medication pharmacies to clarify prescriptions, call in new prescriptions and refills for patients.
Completing and submitting enrollment forms for patients to begin specialty medications.
Speaking with and scheduling meetings for specialty medication field representatives.
Checking weekly schedule for patch testing application appointments and pre loading patches accordingly and scheduling patients PDT and patch testing appointments, following up with patients who miss suture removal appointments and contact patients who have not returned for annual skin exam who have previously had skin cancer.
Entering in and reporting all cancer cases to the registry.
Part-Time Spa Coordinator
Fizz Facial Bar
Nicholasville
10.2022 - 12.2022
Greet customers in a polite and warm manner
Checking customers in and out, educating customers on monthly membership as well as selling products recommended by the esthetician or products the customer is interested in.
Seating customers at their scheduled estheticians station, offering them water and a blanket
Answer calls and schedule appointments for individuals and groups
Cleaning, organizing and setting up esthetician work stations to keep them sanitized, organized and ready for the next appointment
Calling to confirm appointments
Legal Assistant
Cooper & Friedman Injury Law
06.2021 - 08.2021
Answer and direct phone calls.
Fill out intake forms, request medical records, setting up new cases in folders and filing closed cases.
Copy and scan documents
Fill out and mail decline letters
Occasionally running errands for the office, ordering supplies and reading through case documents.
Scanning and copying documents
Reading through discovery to help attorney prepare for deposition
Veterinary Technician (Seasonal)
Hagyard Equine Medical Institute
01.2021 - 06.2021
Monitor patients throughout the night recording notes in EMR system.
Administering medications, restraining patients for procedures and treatments.
Answering phone calls for incoming emergencies, taking down patient information and preparing stalls for patients coming out of surgery or incoming emergencies.
Stocking and setting up crash cart for incoming emergencies.
Proper packing of instruments to to be sterilized in autoclave.
Preforming and reading CVP and total protein blood tests using centrifuge and refractometer.
Collecting samples for Salmonella testing on inpatients.
Preparing and properly storing medications and treatments for each patient for the duration of the shift.
Restraining and dropping patients for surgery, cleaning drop rooms and pit area.
Completing rounds with second and first shift to exchange patient information and vitals.
Transcribing interns dictation for assigned cases.
Assistant Manager and Exercise Rider
Clover Hill Farm
07.2012 - 03.2020
Preparing morning feed, cleaning stalls, barn isle, feed room and tack room.
Feeding each horse their specific prepared bucket of feed and thoroughly checking for any injuries or illness that could have been sustained overnight or throughout the day.
Assisted with preparing and taking mares to the breeding shed. Assisted with vet checks during foaling/breeding season.
Administered medications orally, IV/IM and caring for horses on layup.
Starting two year old thoroughbreds in training, exercising active racehorses and traveling to tracks when our horses have a race.
Overall upkeep of the farm and horses, helping to oversee all duties and functions of the farm ran smoothly as well as being sure to manage time well.
Education
Arts - Upper secondary education
Bluegrass Community and Technical College
Lexington, KY
High school or equivalent -
Woodford County High School
Approved Veterinary Assistant -
Locust Trace Agriscience Center
Skills
Computer literacy
Written communication skills
Schedule management
Phone communication
Medical records
Appointment scheduling
Equine experience
Health information management
Time management
Hospitality
Organizational skills
Proofreading
Typing
Front desk
ICD coding
Customer service
Veterinary technician experience
Assistant Manager experience
EMR systems
Attention to detail
Patient care
Vital signs
EHR systems
Transcription and dictation
Certification
Approved Veterinary Assistant, 05/01/16, Present
Personal Information
Work Permit: Authorized to work in the US for any employer