Clarke Dodson
Somerset
Summary
Dedicated insurance agent with a strong focus on customer satisfaction. Skilled in communication and team collaboration. Committed to enhancing client experiences and ensuring accurate policy management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
P & C Insurance Agent
Stewart and Tucker Insurance
Somerset, KY
01.2026 - Current
- Assisted clients in identifying insurance needs and selecting appropriate coverage options.
- Processed policy applications and renewals, ensuring accuracy and compliance with regulations.
- Provided timely responses to client inquiries, enhancing customer satisfaction and retention.
- Collaborated with team members to streamline workflow processes and improve service efficiency.
Customer Service Representative
Maximus
London Ky
10.2024 - 01.2025
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Collaborated with team members to streamline processes, improving response times for customer requests.
Cashier
Somerset Cinemas 8
Somerset, KY
05.2022 - 12.2022
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with inquiries and provided information on film schedules.
- Maintained cleanliness and organization of concession stand area.
- Handled cash management, ensuring accurate drawer balance at shift end.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Media Arts
Morehead State University
Morehead, KYHigh School Diploma -
Pulaski County High School
Somerset, KY05-2022
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Certification
Life and Health Certification May 2026
Timeline
P & C Insurance Agent
Stewart and Tucker Insurance
01.2026 - Current
Customer Service Representative
Maximus
10.2024 - 01.2025
Cashier
Somerset Cinemas 8
05.2022 - 12.2022
No Degree - Media Arts
Morehead State University
High School Diploma -
Pulaski County High School