Highly skilled in data entry, incident documentation, and emergency call prioritization, with strong public safety awareness and confidentiality. Experienced in serving as a liaison during critical situations and adept at multitasking in high-pressure environments. Looking to leverage these abilities as a police officer to support public safety operations effectively.
Work History
Police Telecommunicator Supervisor
2 Years 5 Months
Kentucky State Police Post 7 | 02.2024 - Current
Performed administrative duties such as filing paperwork, preparing documents for court hearings and trials.
Verified warrants, entered data into law enforcement databases, and conducted warrant checks of individuals encountered by police officers.
Served as a liaison between various public safety agencies during emergencies or large scale events.
NCIC trained
10 codes trained
Prioritized multiple tasks while responding to emergency situations in an expeditious manner.
Evaluated incoming 911 calls and determined appropriate response levels based on established criteria.
Prepared operational reports, maintained accurate records, and assisted with policy development and implementation.
Monitored radio traffic for situational awareness and prioritized calls based on urgency and severity.
Played a vital role in criminal investigations by gathering crucial information from callers while maintaining confidentiality guidelines.
Stationary Engineer
5 Years 7 Months
Parsons Government Services | 02.2018 - 09.2023
Tested operating efficiency of machines by running them through a series of tests.
Adjusted settings on control panels to regulate temperature levels within specified parameters.
Managed and operated high pressure boilers, pumps, fans and related equipment in a safe and efficient manner.
Responded promptly to emergency situations involving malfunctioning equipment or hazardous conditions.
Maintained accurate records of all operations performed on the machinery.
Control Room Operator
9 Years
AGC Flat Glass | 01.2009 - 01.2018
Trained subordinate staff members on proper operation of process controls systems.
Demonstrated excellent communication skills when dealing with personnel from different departments and shifts.
Responded promptly to alarms and took appropriate action as needed.
Resolved problems quickly by identifying root causes and implementing corrective measures.
Documented detailed reports regarding operational issues and corrective actions taken.
Utilized computer software programs to monitor, analyze, and adjust process parameters.