Cody Gibson
Lexington
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of partners in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
COO
Level Up Recovery Inc.
09.2023 - Current
- Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
- Spearheaded strategic planning initiatives for long-term growth and profitability.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed crisis response to minimize potential negative impacts on company.
Service Manager
Enviro-Master
11.2022 - 09.2023
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
- Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Warehouse Forklift Operator
Saddle Creek Logistics
08.2022 - 11.2022
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Streamlined order processing with efficient materials handling and accurate placement of goods using a forklift in designated locations.
Assembly Worker
Superior Manufacturing Company (SMC)
03.2022 - 06.2022
- Improved assembly efficiency by implementing streamlined processes and optimizing workstation layouts.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Reduced waste and saved resources by recycling materials and adhering to company guidelines on conservation.
Education
No Degree - Exercise Science
Morehead State University
Morehead, KYHigh School Diploma -
Pleasure Ridge Park High School
Louisville, KY06.2009
Skills
- Workforce Planning
- Organizational Development
- Strategic Partnerships
- Operations Management
- Strategic Planning
- Cross-functional Team Coordination
- Project Management
Timeline
COO
Level Up Recovery Inc.
09.2023 - Current
Service Manager
Enviro-Master
11.2022 - 09.2023
Warehouse Forklift Operator
Saddle Creek Logistics
08.2022 - 11.2022
Assembly Worker
Superior Manufacturing Company (SMC)
03.2022 - 06.2022
No Degree - Exercise Science
Morehead State University
High School Diploma -
Pleasure Ridge Park High School
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