Collin Adams-Seligman
Erlanger
Summary
Hardworking employee enthusiastic about learning the Tech field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Currently studying for CompTIA A+ Core 1.
Overview
6
6
years of professional experience
Work History
Sales Representative
Spectrum
06.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with discovery questions and bundle opportunities.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Expanded customer base through door to door, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Air Associate
Amazon Air
01.2022 - 01.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Customer Service Representative
RDI Corporation
07.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
DHL Associate
DHL
01.2021 - 06.2021
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Remodel Associate
TAB Retail Remodeling
01.2019 - 12.2020
- Contributed to a positive work environment by offering support and assistance to fellow team members as needed.
- Utilized power tools such as drills, saws, and hammers for various remodeling tasks with precision and efficiency.
- Collaborated with team members to complete large-scale remodels within designated timeframes.
- Achieved timely completion of remodel projects by efficiently organizing and prioritizing daily tasks.
- Increased overall store functionality through strategic placement of fixtures and merchandise displays.
Education
High School Diploma -
Holmes High School
Covington, KY06.2018
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Objection handling
- Account management
- Lead prospecting
- Field sales
- Lead database management
- Hardware repair
- Active listening
- Troubleshooting and diagnosis
Timeline
Sales Representative
Spectrum
06.2024 - Current
Air Associate
Amazon Air
01.2022 - 01.2024
Customer Service Representative
RDI Corporation
07.2021 - 12.2021
DHL Associate
DHL
01.2021 - 06.2021
Remodel Associate
TAB Retail Remodeling
01.2019 - 12.2020
High School Diploma -
Holmes High School
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