Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Collin Braswell

Richmond

Summary

I am eager to gain hands-on experience and expand my knowledge in a dynamic environment while continuing my education. With a strong passion for learning and personal growth, I am dedicated to contributing effectively while developing new skills and refining my expertise. My goal is to build a foundation of practical experience that complements my academic pursuits, enabling me to achieve both short-term and long-term professional success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

Kroger
05.2021 - Current
  • Supervised 15+ pharmacy technicians and coordinated day-to-day assignments.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action.

Winery Worker

Huber's Orchard and Winery
10.2016 - 07.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Managed inventory storage in clean and organized fashion.

Sales Associate

Kohl's
01.2014 - 02.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Bachelor of Arts - General Studies

Eastern Kentucky University
Richmond, KY
12-2025

Skills

  • Data analysis
  • Teamwork and collaboration
  • Time management
  • Sales strategies
  • Complex Problem-solving
  • Employee relations
  • Training and mentoring
  • Influencing others
  • Shift scheduling
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR Certified

Timeline

Lead Pharmacy Technician

Kroger
05.2021 - Current

Winery Worker

Huber's Orchard and Winery
10.2016 - 07.2020

Sales Associate

Kohl's
01.2014 - 02.2015

Bachelor of Arts - General Studies

Eastern Kentucky University

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Collin Braswell