James Colton Phelps
Columbia
Summary
Versatile leader with a proven track record at Fastenal Company, excelling in tactical leadership and financial planning. Spearheaded initiatives that significantly enhanced team cohesion and profitability. Expert in strategic thinking and finance, achieving notable client satisfaction and loyalty through innovative marketing strategies and effective team management.
Energetic and reliable with strong sense of duty and teamwork. Possesses comprehensive understanding of tactical operations and proficient in strategic planning and resource management. Driven to lead teams to achieve mission success and maintain high standards of discipline and performance.
Overview
14
14
years of professional experience
Work History
Infantry Squad Leader
United States Army
06.2022 - 11.2024
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Improved squad performance by implementing rigorous training and evaluation methods.
- Developed cohesion among team members through regular team-building exercises and open communication.
Service Technician Supervisor
Ag Central COOP
03.2020 - 06.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Streamlined documentation processes for increased accuracy in billing clients while reducing administrative workload.
- Improved team efficiency by streamlining service processes and implementing new troubleshooting techniques.
- Managed inventory of tools, parts, and equipment to minimize delays in service delivery.
Accounting Specialist
Southern Machining & Tool
02.2019 - 03.2020
- Input financial data and produced reports using [Software].
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Leveraged advanced Excel skills to create dynamic financial models for decision-making purposes.
- Implemented process improvements that reduced manual tasks for the accounting team, freeing up time for higher-value activities.
Sales Manager
Fortech Products
04.2017 - 02.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
General Manager
Fastenal Company
01.2011 - 04.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate of Arts - Business of Administration
American Public University
Fort Bragg, NC10-2024
Skills
- Tactical leadership
- Team management
- Team leadership
- Goal setting
- Strategic thinking
- Team bonding
- Self Motivated
- Business marketing
- Financial planning
- Finance and accounting oversight
- Marketing strategies
Timeline
Infantry Squad Leader
United States Army
06.2022 - 11.2024
Service Technician Supervisor
Ag Central COOP
03.2020 - 06.2022
Accounting Specialist
Southern Machining & Tool
02.2019 - 03.2020
Sales Manager
Fortech Products
04.2017 - 02.2019
General Manager
Fastenal Company
01.2011 - 04.2017
Associate of Arts - Business of Administration
American Public University
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