Connie Tsitas
Nicholasville
Summary
Hardworking Server/ Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Skilled in anticipating customer needs, addressing complaints and resolving issues. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
24
24
years of professional experience
Work History
Bartender, server
Home Stretch Bar & Grill
11.2020 - 06.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Material handler
LLC Printing Warehouse
02.2019 - 10.2020
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Factory worker (shipping and handling)
Timberland Fulfillment Center
10.2018 - 02.2019
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
Care Giver
Granny Nannies
10.2018 - 02.2019
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Housekeeping supervisor
Grandsea Hotel
01.2013 - 04.2018
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Server
Steve's Diner
03.1999 - 04.2018
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Alcohol regulations -
Department of Alcohol and Beverage Control
01.2022
Home Health Care -
Halifax Academy
Holly Hill, FL03.2004
High school graduate -
Mainland High
Daytona Beach, FL06.1993
Skills
- Liquor, Beer, and Wine Knowledge
- Hospitality Service Expertise
- Outgoing Personality
- Upselling Techniques
Timeline
Bartender, server
Home Stretch Bar & Grill
11.2020 - 06.2023
Material handler
LLC Printing Warehouse
02.2019 - 10.2020
Factory worker (shipping and handling)
Timberland Fulfillment Center
10.2018 - 02.2019
Care Giver
Granny Nannies
10.2018 - 02.2019
Housekeeping supervisor
Grandsea Hotel
01.2013 - 04.2018
Server
Steve's Diner
03.1999 - 04.2018
Alcohol regulations -
Department of Alcohol and Beverage Control
Home Health Care -
Halifax Academy
High school graduate -
Mainland High
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