Connor Duzyk
Lexington
Summary
Reliable and can successfully handle fast-paced service work. Proven willingness to take on any task to support team and get the job done in a professional manner. Ambitious student pursuing psychology degree eager to contribute developed knowledge in any role. Skilled in customer relations and time management in all settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
6
6
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
02.2024 - 04.2025
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Streamlined operations by implementing efficient logistics strategies and processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
- Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
- Proactively identified potential bottlenecks in supply chain processes and implemented corrective measures.
- Reduced transportation costs through effective route planning and carrier selection.
- Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Researched potential clients and markets to prepare for appointments.
- Networked at events and by phone to expand business profits and revenues.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
- Connected customers with services based on individual needs and vendor capabilities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Prospected new sales leads from directories, referrals and partners.
Police Department Intern
Lexington Police Department
08.2023 - 12.2023
- Responsible for maintaining a strong work ethic and sense of professionalism.
- Responsible for observing daily operations of officers and detectives and for asking questions in a professional manner
- Observed several units of the department including major crimes, financial crimes, special victims unit, forensics, etc.
- Contributed to criminology minor from the University of Kentucky
Bank Teller
Traditional Bank
04.2021 - 08.2021
- Responsible for handling bank transactions such as deposits, withdrawals, check cashing, and money orders
- Completed training for identifying red flags in regard to fake currency and checks
- Responsible for keeping track of overall currency inventory as well as individual currency inventory
- Tasked with completing overnight transactions such as deposits and withdrawals.
Farm Hand
Darby Dan Farm
05.2020 - 08.2020
- Identified pests, weeds, and plants to determine appropriate selection of pesticides and fertilizers
- Controlled growth of weeds with manual removal and chemical application
- Mowed all areas around the horse farm, including main house grounds and pastures
- Painted sections of fences that were replaced.
Delivery Driver
Shuffle bean Coffee
05.2019 - 08.2019
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements
- Verified contents of daily inventory loads against Bills of Lading
- Completed daily pre-trip inspection checklist before first delivery
- Reviewed daily delivery documents and orders and reported any errors found on delivery documents to supervisor
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination, and daily logs outlining field activities
- Answered customer questions regarding shipments
- Navigated and operated 15-foot truck to deliver 12 deliveries per day.
Education
Bachelor of Arts - Psychology & Criminology
University of Kentucky
12.2023
Psychology -
University of Richmond
High School Diploma -
Lexington Catholic High School
05.2018
Skills
- Vehicle loading
- Customer relations scheduling
- Task prioritization
- Time management
- Networking
- Responsible driver
- Exceptional written and verbal communication skills
- Basic mathematical functions
- Strong sense of leadership
- Great organizer
- Excellent sense of professionalism
- Transportation management
- Carrier negotiation
Interests
- Scuba diving
- Skiing
- Golfing
- Basic criminal understanding
- Cognitive psychological mechanisms (e.g., language, memory, problem solving)
- Reading
- Traveling
Languages
Spanish
Limited Working
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
02.2024 - 04.2025
Police Department Intern
Lexington Police Department
08.2023 - 12.2023
Bank Teller
Traditional Bank
04.2021 - 08.2021
Farm Hand
Darby Dan Farm
05.2020 - 08.2020
Delivery Driver
Shuffle bean Coffee
05.2019 - 08.2019
Psychology -
University of Richmond
High School Diploma -
Lexington Catholic High School
Bachelor of Arts - Psychology & Criminology
University of Kentucky
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