Connor McKnight
Southgate
Summary
Dynamic and adaptable professional with a proven track record as a Team leader for SUBWAY. Pushed forward company goals such handling customer satisfaction and streamlining main operations. Skilled in conflict resolution and cash flow management, where I significantly contributed to team success and operational efficiency. Expert in fostering positive customer experiences and adept at managing store operations. and I was trusted with significant financial handling and company resource management.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY
08.2020 - 11.2022
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Moved money between safes and deposited large sums of cash to our banking organization
Restaurant Hostess
Grapes Wine Bar & Restaurant
07.2019 - 02.2020
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Worked in all areas between running food, hosting guests, and running between stores to keep supplies up
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Education
Cybersecurity - Cyber Security
Northern Kentucky University
Newport, KY12-2027
Skills
- Conflict resolution
- Store operations oversight
- Hourly shift management
- Customer experience
- Store maintenance
- Stock management
- Flexibility and adaptability
- Returns processing
- Cash flow management
- Stock replenishment
- Distribution planning
- Account updating
Languages
java
Timeline
Sandwich Artist
SUBWAY
08.2020 - 11.2022
Restaurant Hostess
Grapes Wine Bar & Restaurant
07.2019 - 02.2020
Cybersecurity - Cyber Security
Northern Kentucky University
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