Enthusiastic healthcare student with extensive experience in administrative support and customer service, now pursuing nursing to deepen my expertise in patient care. Eager to apply my skills in communication, empathy, and organization as a Psychiatric Nursing Assistant, supporting patients and the clinical team through compassionate care and dedicated service.
Patient Interaction
Team Collaboration, patient Support, Crisis Management, Communication Skills, Administrative Expertise, Customer service excellence, organizational skills and attention to details.
Volunteer at Jasmine Hospice Care
Volunteer at Meals on Wheels
First Aid/ CPR Certification completed (Adult,Child,Infant)
Mental Health and Psychiatric Disorders completed certification
Health and social care Diploma completed
Nursing and patient care Diploma completed
Cognitive behavioral therapy Advance Diploma completed
As a dedicated Psychiatric Nursing Assistant student with a background in receptionist, administrative assistant, and customer service roles, I bring a unique blend of patient care and organizational skills to my work. My previous roles have strengthened my communication abilities, empathy, and attention to detail—qualities essential for compassionate patient support in psychiatric settings. I have experience managing guest records, scheduling, and handling sensitive information with confidentiality and professionalism. My training has included crisis management and de-escalation techniques, preparing me to handle challenging situations with calmness and empathy. I am also a member of the American Safety and Health Institute holding certifications in Adult First Aid/CPR/AED, demonstrating my commitment to maintaining high standards of patient safety and care. These experiences have equipped me with the skills to contribute effectively to healthcare teams, ensuring both patient well-being and efficient, organized care environments.